Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,781 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,781 reviews
March 13, 2018
Rick works hard to satisfy his customers Rick is always attentive to my needs. He makes sure my car is serviced and clean when returned. I think he is a great people person and knows his job Rick is always attentive to my needs. He makes sure my car is serviced and clean when returned. I think he is a great people person and knows his job well.. More
by nickvone418
March 12, 2018
Svet made my experience comfortable Wow, it had been 10 years since I purchased a vehicle. I was anxious and cautious. Svet met me at the door with a polite smile. He was transparent and Wow, it had been 10 years since I purchased a vehicle. I was anxious and cautious. Svet met me at the door with a polite smile. He was transparent and patient with me. It took about a week for me to purchase the vehicle. Even after the transaction, Svet is still there to help me. I’m happy with my decision. More
by Jackie
Employees Worked With
March 06, 2018
New Jeep!!! Right when I entered the dealership everyone was very pleasant to work with. My salesman David was extremely patient and helped me select the perfect Right when I entered the dealership everyone was very pleasant to work with. My salesman David was extremely patient and helped me select the perfect Jeep for my needs and my budget. I would recommend them to anyone!!! More
by Slowder
Employees Worked With
David Mohler
March 05, 2018
Exceptional! Very happy with the overall service and the vehicle! Will definitely recommend to all my friends. Thank you for your friendliness and great service Very happy with the overall service and the vehicle! Will definitely recommend to all my friends. Thank you for your friendliness and great service, Svet! More
by Aleksandra97
Employees Worked With
March 04, 2018
Great service I brought in a car to trade in for a new one. Trade in price was fair, new car was great deal, and they handled things nice and quick. I brought in a car to trade in for a new one. Trade in price was fair, new car was great deal, and they handled things nice and quick. More
by Tracifries
Employees Worked With
February 27, 2018
Would Recommend I worked with Peshi and the director of operations Mr. Nowak. Both provided me with a phenomenal experience and offered their expertise. I just launc I worked with Peshi and the director of operations Mr. Nowak. Both provided me with a phenomenal experience and offered their expertise. I just launched my business and needed a van and was shopping between the Ram and the Chevrolet. Peshi's knowledge and expertise was a tremendous help and the inventory was stocked well enough to even suit my picky needs. Hopefully my delivery business grows and I will be coming back to try out the phone in program which I party used but I wanted to come in and see the car prior to making a decision. They did have it clean and ready and with plates and I think it's amazing how fast everything went by. They even helped me drive my personal car home. More
by Michal Marzec
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
February 26, 2018
Efficient and Honest Sebastian takes a new approach to selling that I have never came across. As a business owner I buy new vans very often and I hate the drudgery most de Sebastian takes a new approach to selling that I have never came across. As a business owner I buy new vans very often and I hate the drudgery most dealers put me through. Luckily I found Sebastian. One phone call that took approximately 15 minutes and I was told my paperwork will show up in the mail in 2-3 days. I never left my office, the vans were delivered to my door and the price was fair and upfront with no hidden charges or tricks. I loved this process and I loved the responsiveness and speediness of the process. I will continue to purchase from Jack Phelan and Seba. Thank you for the honesty, your product knowledge and for saving me so much time on an automotive purchase. More
by Zeckway International
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
February 23, 2018
Comfortable experience My salesman made me very comfortable and the experience was easier than I imagined. Svet explained everything thoroughly. I was very satisfied with my My salesman made me very comfortable and the experience was easier than I imagined. Svet explained everything thoroughly. I was very satisfied with my Jeep. More
by Toughflower427
Employees Worked With
February 11, 2018
Excellent leasing experience! I was ready to lease a new car and became very frustrated with all the different dealerships in the area. Not one gave me a accurate information and I was ready to lease a new car and became very frustrated with all the different dealerships in the area. Not one gave me a accurate information and pretty much lied about the “deal” they were offering. I called Jack Phelan Jeep and spoke with Ryan. He was excellent! He pointed out immediate the wrong information I was given by the other dealers and was able to give me a price over the phone for what I was looking for. When I went to see him, he stuck to the price he offered with no changes and made the transaction easy! I got a much better Jeep Cherokee with far more options with a better price -I love my Jeep! I would highly recommend this dealership! The owner is super friendly too! More
by Liz0003
Employees Worked With
Ryan Stogdill
January 13, 2018
BEST CAR BUYING EXPERIENCE EVER I highly recommend asking for Ruben as your saleman, I found him to be informative. honest and very patient. He even brought the car of my choice insi I highly recommend asking for Ruben as your saleman, I found him to be informative. honest and very patient. He even brought the car of my choice inside so that I did not have to stay out in the cold and take my time to check it out.. Jorge in finance was able to get me a better finance than the preapproval that I had previously obtained. the enviroment was pleasant and accommodating. if you're in the market, it would be worth your while to check this place out. Thank you Tom Phelan for going above and beyond. More
by GERALDINE MILAM
