Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,821 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,821 reviews
July 01, 2026
I have over twenty years of dealing with various Departments . They treat you like family and the staff acknowledges you when they see you in the Dealership. The customer services starts when you ar Departments . They treat you like family and the staff acknowledges you when they see you in the Dealership. The customer services starts when you are looking at buying Dodge product the salesperson is not overbearing they listen to you and ask the right questions to help you purchase the right vehicle They make it easy, enjoyable experience .when buying a vehicle. The porter at this dealership are great employees if you are picking up a new vehicle or from the Service Department they do a great job at having vehicle cleaned. The services Department is great from Scott who schedule your appointment, to Jason, Adam and the entire team treats the customers with the best customer skills trying to established a long-term customer relationships I have never had to bring back any of my vehicles because the mechanics show they care about repairing or correct an issue with a vehicle assigned to them.. The owner of this Dealership has done a great job instilling in its employees great customer services Skills. More
by terry
Verified Customer
July 01, 2026
This dealership is one of the best I have dealt with. Very professional and Keith the service advisor was the best. Thank you. Very professional and Keith the service advisor was the best. Thank you. More
by petoch
Employees Worked With
June 30, 2026
Me gustó el trato y los precios, Marcos fue muy amable y recomendado al 100 recomendado al 100 More
by k.rubio.g
Employees Worked With
June 28, 2026
Ben Nisbet and everyone in service are always excellent and consistently create a great customer experience. and consistently create a great customer experience. More
by Tom
Employees Worked With
June 28, 2026
Keith, the service representative, is a credit to the dealership. I feel that his honesty is refreshing and his demeanor is welcoming. I believe that he cares about the customer. The service center is dealership. I feel that his honesty is refreshing and his demeanor is welcoming. I believe that he cares about the customer. The service center is good but the pricing is very expensive. More
by bigdaddyv01
June 27, 2026
Gracias Marcos Por La atencion,segundo carro Que compramos con el,muy buen servicio,ahora salimos manejando uno 0 millas😌😉😀 compramos con el,muy buen servicio,ahora salimos manejando uno 0 millas😌😉😀 More
by Jose Carranza
Employees Worked With
June 27, 2026
it was a good experience, my reason for only 4 stars is the time it took to get the radio replacement, and communication a bit lacking. the time it took to get the radio replacement, and communication a bit lacking. More
by Matk
Employees Worked With
June 26, 2026
I am very Grateful with Marcos Chavez for excellent service and attention to me and my needs, he made everything so clear. I recommend his services . service and attention to me and my needs, he made everything so clear. I recommend his services . More
by ramosmer8
Employees Worked With
June 26, 2026
I am very happy with the service! I was thrilled the whole time and felt very comfortable. This is the way a car buying experience should feel! Strongly recommend.... I was thrilled the whole time and felt very comfortable. This is the way a car buying experience should feel! Strongly recommend.... More
by ATLAS_CARLOS1
Employees Worked With
