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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,810 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,810 reviews
March 06, 2017
We got the best deal ever!!! After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest. We were able to get a good deal and great service. Our salesman, Svet Valchev was really listed to what were looking for and showed us some different cars. Mike Sykora worked hard to get us the deal we needed. We even compared our option for financing and found that they were able to offer us the best rate. More
by George Galan
February 09, 2017
Fast easy service Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly recommended. More
by Jeep52
Employees Worked With
Sammy Ortiz, Jorge Soria
January 30, 2017
Outstanding Sammy was recommended to me by one of my brothers needless to say I know why 5 guys from work all bought cars from Sammy. Great experience and no BS. Sammy was recommended to me by one of my brothers needless to say I know why 5 guys from work all bought cars from Sammy. Great experience and no BS. I would recommend Sammy Ortiz from Jack Phelan to anyone. I couldn't be happier with my car or my buying experience. Keep up the good work Sammy I'll see you when I need another car. More
by Fluffysmells
Employees Worked With
Sammy Ortiz, Jorge Soria
January 09, 2017
Horrible Service Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2. Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2.0 hours due to taking people without appointments first. V disappointed and slightly frustrated to say the least. More
by Cstefa1
Employees Worked With
Told the service manager was not on site so I couldn't give him feedback. , Sean Matthuis
December 12, 2016
Great sales Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership t Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership to anyone. More
by Mistro
Employees Worked With
Sammy Ortiz
November 16, 2016
Top notch service What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer Svet put everything on the table right up front, vowed to take care of me and swore he would do what he could to get me the car I wanted and he did. Between he and the sales manager Mike, these guys bent over backwards to help me out and now, they have a client and reference machine for life! Great job to all especially to Svet who made me feel so comfortable and reassured and never lost confidence. More
by TJB
October 18, 2016
Best Experience Ever My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worke My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worked tirelessly with different banks to get me approved for my vehicle. I would recommend EVERYONE to come let them service you More
by Sjaudon84
September 03, 2016
Customer service Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very resp Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very respectful concerned and communicative More
by Jcoachjoe@aol.com
August 24, 2016
Great The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! Thanks Brian much appreciated. More
by My girls 2
Employees Worked With
Brian Paluch
August 20, 2016
Sale staff and all other employees very professional I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase a I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase another vehicle from him great job Jack Phelan Dodge!👍 More
by My girls 2
Employees Worked With
Ruben Mendoza
