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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.8
1,687 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,687 reviews

August 31, 2019

Beuatiful The experience was very pleasant. This was absolutely the best experience i ever had at a dealership. Luis and Mycal was excellent. Thank you guys. More

by Tonythelastdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Marzec Mr. Hollywood, Yesenia Cruz, Luis Villanueva
Sep 23, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you, Tony! We are glad that we were able to give you a five-star service. If there is anything we can do for you, please feel free to contact us! Thank you, Yesenia Cruz Customer Relations Advocate

August 31, 2019

New car The service was great. The car buying process was speedy. The salesman was very nice. I would recommend this dealership to friends. Thanks you ! Thank More

by Telvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal , Michal Marzec Mr. Hollywood, Yesenia Cruz, Luis Villanueva
Sep 18, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jack Phelan Dodge in Countryside. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 31, 2019

Best car salesman Jose did everything he could to get me my 2019 Jeep Compass. We had a great experience working with him and I highly recommend him to work with! More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
Sep 23, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you! We are glad that we were able to give you a five-star service. If there is anything we can do for you, please feel free to contact us! Thank you, Yesenia Cruz Customer Relations Advocate

August 30, 2019

Great deals!! Honest!! If you’re looking to purchase a new vehicle this is the place you’re looking for!! Seba and Mike (M3) were great to work with, they made everything ea More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Michal Marzec Mr. Hollywood
Sep 11, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jack Phelan Dodge in Countryside. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 27, 2019

Great First Buy, Will Be Back! Worked with Jose. In Short - he made the overall experience incredible. To the point, great listener, k ew what he was talking about, and got us a gre More

by Mjgray2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
Aug 29, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jack Phelan in Countryside. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 27, 2019

Service advisor looks down on you and is non responsive I brought in my 2014 Jep Wrangler for warranty repairs (air bag) and had a issue with my seatbelt alarm. I was told after 4 years of owning the vehic More

by #Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sorry I didn't catch his name
Aug 27, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for the candid feedback on your experience with my staff at Jack Phelan. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them and see how we can prevent this from happening in the future. Respectfully, Yesenia Cruz Customer Relations Advocate (708) 539-6979

August 26, 2019

New car purchase Ruben was my sales person. He was very friendly and helpful. Ruben was able to get me ever rebate possible. He did a great job. I would highly recomme More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Mendoza
Aug 29, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ruben. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 25, 2019

See Ruben for sales! See Ruben for sales. He takes the time to listen on what the customer is looking for and provides options accordingly. John in Finance made the proce More

by Grand Cherokee purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Mendoza, Jonathan Castellanos
Aug 29, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ruben. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 24, 2019

Alberto the great Alberto si nos ayudo a sacar la minivan para mi y mi esposa. Si lo recomiendo a el y a jack phelan. Si nesesitan a alguien que les ayude no busque mas More

by 123Jr567!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Cruz, Alberto Cortes
Sep 11, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at JackPhelan Dodge in Countryside. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

August 24, 2019

Grand Cherokee upgrade Alberto was professional and extremely helpful in working on my upgrade. He was able to find exactly what I wanted for the best price! I would definit More

by George211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Cortes
Aug 29, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jack Phelan in Countryside. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

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