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Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
March 04, 2018
Great service I brought in a car to trade in for a new one. Trade in price was fair, new car was great deal, and they handled things nice and quick. I brought in a car to trade in for a new one. Trade in price was fair, new car was great deal, and they handled things nice and quick. More
by Tracifries
Employees Worked With
February 27, 2018
Would Recommend I worked with Peshi and the director of operations Mr. Nowak. Both provided me with a phenomenal experience and offered their expertise. I just launc I worked with Peshi and the director of operations Mr. Nowak. Both provided me with a phenomenal experience and offered their expertise. I just launched my business and needed a van and was shopping between the Ram and the Chevrolet. Peshi's knowledge and expertise was a tremendous help and the inventory was stocked well enough to even suit my picky needs. Hopefully my delivery business grows and I will be coming back to try out the phone in program which I party used but I wanted to come in and see the car prior to making a decision. They did have it clean and ready and with plates and I think it's amazing how fast everything went by. They even helped me drive my personal car home. More
by Michal Marzec
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
February 26, 2018
Efficient and Honest Sebastian takes a new approach to selling that I have never came across. As a business owner I buy new vans very often and I hate the drudgery most de Sebastian takes a new approach to selling that I have never came across. As a business owner I buy new vans very often and I hate the drudgery most dealers put me through. Luckily I found Sebastian. One phone call that took approximately 15 minutes and I was told my paperwork will show up in the mail in 2-3 days. I never left my office, the vans were delivered to my door and the price was fair and upfront with no hidden charges or tricks. I loved this process and I loved the responsiveness and speediness of the process. I will continue to purchase from Jack Phelan and Seba. Thank you for the honesty, your product knowledge and for saving me so much time on an automotive purchase. More
by Zeckway International
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
February 23, 2018
Comfortable experience My salesman made me very comfortable and the experience was easier than I imagined. Svet explained everything thoroughly. I was very satisfied with my My salesman made me very comfortable and the experience was easier than I imagined. Svet explained everything thoroughly. I was very satisfied with my Jeep. More
by Toughflower427
Employees Worked With
February 11, 2018
Excellent leasing experience! I was ready to lease a new car and became very frustrated with all the different dealerships in the area. Not one gave me a accurate information and I was ready to lease a new car and became very frustrated with all the different dealerships in the area. Not one gave me a accurate information and pretty much lied about the “deal” they were offering. I called Jack Phelan Jeep and spoke with Ryan. He was excellent! He pointed out immediate the wrong information I was given by the other dealers and was able to give me a price over the phone for what I was looking for. When I went to see him, he stuck to the price he offered with no changes and made the transaction easy! I got a much better Jeep Cherokee with far more options with a better price -I love my Jeep! I would highly recommend this dealership! The owner is super friendly too! More
by Liz0003
Employees Worked With
Ryan Stogdill
January 13, 2018
BEST CAR BUYING EXPERIENCE EVER I highly recommend asking for Ruben as your saleman, I found him to be informative. honest and very patient. He even brought the car of my choice insi I highly recommend asking for Ruben as your saleman, I found him to be informative. honest and very patient. He even brought the car of my choice inside so that I did not have to stay out in the cold and take my time to check it out.. Jorge in finance was able to get me a better finance than the preapproval that I had previously obtained. the enviroment was pleasant and accommodating. if you're in the market, it would be worth your while to check this place out. Thank you Tom Phelan for going above and beyond. More
by GERALDINE MILAM
December 15, 2017
Stay away bad dealership Sold me a jeep with a damage frame And a bad suspension 32k for jeep that I can't drive stay away bad dealership and they don't want to do anything bu Sold me a jeep with a damage frame And a bad suspension 32k for jeep that I can't drive stay away bad dealership and they don't want to do anything but give me my old truck back k that they told me it got broken into More
by John
November 29, 2017
New jeep purchase SVET IS AN EXCELLENT SALESMAN. NOT PUSHY BUT VERY HELPFUL. HE HEARS WHAT YOU WANTS AN ACCOMMODATES YOU. I BOUGHT A JEEP FROM HIM. I CAME BACK A SHOR SVET IS AN EXCELLENT SALESMAN. NOT PUSHY BUT VERY HELPFUL. HE HEARS WHAT YOU WANTS AN ACCOMMODATES YOU. I BOUGHT A JEEP FROM HIM. I CAME BACK A SHORT TIME LATER WITH A PROBLEM. HE SAW US COME IN AND CAME RIGHT UP TO US AND HELPED ME. OTHERS RAN AWAY. More
by Denise Siriann
Employees Worked With
July 24, 2017
Damaged my car Took my wife's car in for service. When I washed it a few weeks later noticed the front bumper was touched up called them they said they did not do i Took my wife's car in for service. When I washed it a few weeks later noticed the front bumper was touched up called them they said they did not do it. So someone hit my wife's car and had touch up paint with them touched it up and left or what really happened is they hit it and didn't tell me. Would not go back to Jack Phelan dodge dishonest people .st More
by Dennis1951
Employees Worked With
July 22, 2017
Amazing staff and very accommodating. I would at least try out this dealership if they have the car you want. They are accommodating, pleasant to deal with, and really try to make sure you I would at least try out this dealership if they have the car you want. They are accommodating, pleasant to deal with, and really try to make sure you get the vehicle you want for the price you want within reason. I was assisted by Martin Lupa III, a very nice man. He went above and beyond for me, even offering food to my friends who came along. He was not alone. I also witnessed another employee helping a costumer, who could only speak Spanish, by translating what she and her mother had to say to others and getting her the vehicle she wanted. All in all, a great atmosphere for a car dealership/service business. Well worth my time and it will be worth yours. More
by Shanice L. McTeer
Employees Worked With
Martin Lupa III
