Rick Hiller
Service Director
Jack Phelan Chrysler Dodge Jeep RAM
5859 S La Grange Rd
Countryside, IL 60525
20 Reviews
Write a Review20 Reviews of Rick Hiller
July 19, 2026
Excellent service explained everything needed to be explained was more than helpful. Would recommend them to anybody. explained was more than helpful. Would recommend them to anybody. More
Other Employees Tagged: Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore
July 19, 2026
Countryside dealership will continue to be my favorite. The staff have always been knowledge and courteous. The staff have always been knowledge and courteous. More
Other Employees Tagged: Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore, Mike Tatera
July 16, 2026
Fantastic and honest. Thwy keep you well informed and explain everything Thank you Billy at cosmetic auto. Thwy keep you well informed and explain everything Thank you Billy at cosmetic auto. More
Other Employees Tagged: Jason Kolbe, Arnold Orlowski, Dan Lamczyk, Adam Hiller, Ben Nisbet, John Campus
June 26, 2026
This people are the best . They treat customers like their family.we have been coming for 7 years now and we still have same experience . . They treat customers like their family.we have been coming for 7 years now and we still have same experience . . More
Other Employees Tagged: Jason Kolbe, Adam Hiller, Mike Tatera
March 20, 2024
My Daughter brought her car in on Dec 15th. She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision i She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision immediately, then offered to take money off if she did. Which they never did. They never even checked to see if the car was under warranty. Her bill was over $600. My husband called that day and left a message for Rick Hiller about the situation. Rick did not call my husband back for several days. After talking, the conversation ended with Rick saying he would check into the warranty and if it was covered he would make adjustments and if it wasn't he would take some money off for the service that day. According to him he didn't want to lose a customer. Well, we never heard back. Sent an e-mail to Tom Phelan and never heard back. I called twice and no response back. There was also another issue with her extended warranty and nobody knows anything. With a family full of jeeps and dodge we know where we will NOT be going again. More
Other Employees Tagged: Tom Phelan
October 21, 2023
Jezabel was great, very patient, respectful, and just a nice person altogether. Overall my experience at the dealership was great. Thank you all nice person altogether. Overall my experience at the dealership was great. Thank you all More
Other Employees Tagged: Tom Phelan, Scott Sopko, Jonathan Castellanos , Jezabel Galvan, Jacob Kogut
June 23, 2022
Sue went on for over an hour about how great she was and was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since th was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since there was a problem with the vehicle it was out of her hands. I would NOT recommend More
Other Employees Tagged: Tom Phelan, Adam Hiller , Fernando Adame, Sue CERVINI
March 01, 2022
Jacqueline Foster was extremely helpful. She very patient with my many questions. I would definitely send my family and friends to this location specifically because of her. She very patient with my many questions. I would definitely send my family and friends to this location specifically because of her. More
Other Employees Tagged: Scott Sopko, Adam Hiller , Jacqueline Foster
January 12, 2022
This place had amazing services and made you feel like family. They made you feel like they really cared about you and what you wanted. family. They made you feel like they really cared about you and what you wanted. More
Other Employees Tagged: Dan Lamczyk, Jonathan Castellanos , Melissa Daoudi, Jorge Soria

