Back

Jack Phelan Dodge Chrysler Jeep Ram

Countryside, IL

4.9
1,868 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise. If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
Contact Dealership

5859 S La Grange Rd

Countryside, IL

60525

Directions

By Type

Showing 1,868 reviews

November 11, 2020

If you are looking to buy a car, I would highly recommend the Jack Phelan dealership. This was the best experience I've ever had buying a new car. Tommy and Svet were both fantastic! They were both extremely More

by Kyle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Excellent sales person was very knowledgeable and helpful with contactless delivery. I would recommend seeing Nicole for any of your van purchasing needs. I want to be sure to leave a great review to let eve More

by chicagoconcretestudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Popelka
October 26, 2020

Good service,very friendly staff, very good treatment and good price Thank you very much for your help! Five ⭐️ stars Fernando Adame and Sebastian Nowak More

by delmavasq96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Fernando Adame
October 16, 2020

Svet the kindest, friendliest, most knowledgeable person. He can answer any question you ask with solid answers. He makes you feel like you are the only person there when you are his customer. Svet Valchev More

by Cathy H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
October 14, 2020

He is very misleading and a liar. He takes advantage of the customer and I wouldn’t trust him. He lied to me after I asked him not to run my credit repeatedly. He told me I was signing a form for informati More

by Lin
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ruben Mendoza, Jezabel Galvan, Joel Andrade
October 09, 2020

Svet was very knowledgeable, professional, and helpful. He made sure the vehicle I purchased was serviced for my taking in the shortest possible time. David made it an easy and fast transaction. At no time More

by RalphHemminger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
October 02, 2020

Great experience! SVET is the best. Very friendly and helpful. I was in and out with my lease in a very short amount of time! More

by erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

freindly , courties,,long wait but the place was packed and i saw alot of vehicles being moved for sure. recommended to a few freind sat work More

by jerbear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ruiz
September 02, 2020

SVET is the BEST Car &Truck salesman period! He is extremely attentive and responsive. In all my years of buying Cars & Trucks there isn't anyone who checks all of the boxes like Svet. I have purcha More

by marc p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Joel was very rude when we were trying to buy a vehicle. He made me feel humiliated with the choice of words that he used. I feel like people working at dealerships should be professional. He was acting ver More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Andrade
Oct 19, 2020 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Dear Francis, I am extremely sorry about your experience with Joel, we have trained Joel to be professional and act kindly to our customers and I am sorry if he went outside this norm. Please also take into consideration that with the presence of masks and thus minimized social cues it can be difficult for some sales people to display friendliness. From knowing Joel for years he is seldom rude and unprofessional and generally an upstanding citizen, however it is still unacceptable that you felt this way after visiting our location. If you could please reach out to me on my cell at 312 672 1819 at your earliest convenience, I would like to hear more about your experience and see if there is anything we can do to improve in the future. Sincerely, Michal Marzec Director of Business Development

...
89
...