Jack Powell Chrysler Dodge Jeep Ram
Escondido, CA
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I liked how friendly all the staff were. Rich was just great. I did not feel put down and I did not get any pressure put on me. Plus they gave me a great new jeep. I will be buying my next time great. I did not feel put down and I did not get any pressure put on me. Plus they gave me a great new jeep. I will be buying my next time More
Dennis Scherer was a pleasure to work with he made the process of buying a new vehicle very smooth and comfortable. Everyone at the dealership was friendly and willing to help out and the finance person process of buying a new vehicle very smooth and comfortable. Everyone at the dealership was friendly and willing to help out and the finance person Susie was also a pleasure to work with the whole process was a very pleasant. More
Simply the best!!!!! After going to another local Simply the best!!!!! After going to another local vehicle dealer several times and not getting my vehicle repaired. I called Chrysler Corporation. Th Simply the best!!!!! After going to another local vehicle dealer several times and not getting my vehicle repaired. I called Chrysler Corporation. They recommended I take my truck to Jack Powell in Escondido. This simply was the best customer service I have ever received from any repair facility. They fixed the problem on the first day and everyone I came in contact with was extremely friendly and helpful. In the future I will drive the extra distance and have my vehicle serviced here. More
I avoid them at any cost! Gave them 3 chances and they failed every time! Door ding, promised to get touch up paint and didn't, shady workmanship, couldn't even adjust a replaced head light correctly, was failed every time! Door ding, promised to get touch up paint and didn't, shady workmanship, couldn't even adjust a replaced head light correctly, was told to check a battery takes 1/2 day! ha!, couldn't diagnose a drifting temp gage (I changed the thermostat myself-problem solved!), no call backs, emails ignored, and on and on. They are the lowest out there! unprofessionalism is their niche! More
Recently purchased a brand new 2012 Jeep Grand Cherokee Limited through Rich Greene and the Powell's. Rich's no pressure sales approach and professional demeanor made the entire experience smooth and plea Limited through Rich Greene and the Powell's. Rich's no pressure sales approach and professional demeanor made the entire experience smooth and pleasant. I was not liking any of the JGC's on the lot (really wanted the True blue color with tan/black interior) so Rich helped me order/build one from scratch on his computer. A few days after my order went through I realized I forgot to add the Quadra-Lift package/feature. Enter Jasmine - she was able to call the Jeep factory plant in Detroit and change my order, something unheard of that late in the order process! Her awesome manuvering got my JGC fitted with the Quadralift just how I wanted. When my car arrived on the lot Rich picked me up from the Oceanside train station (I live in Los Angeles) and brought me to the dealership where I signed the paperwork and drove back to LA. This personal touch was the icing on the cake. I will always buy any Chrysler/Jeep/Dodge from the Powell's. -Dick C. More
I was so impressed with this dealership I will always return to buy my new Chryslers in the future and will enthusiastically refer them to family and friends. I am a confirmed Chrysler consumer and had return to buy my new Chryslers in the future and will enthusiastically refer them to family and friends. I am a confirmed Chrysler consumer and had over l80K on my 2001 300 M. One day we went in to Jack Powell just to look and we cut the deal within the hour. Esteban is absolutely awesome in Sales. Very professinal, ethical and a great guy. I have been in for my first service and a few other small things so I have visiited the service dept 3 times overall and my experience was very pleasent. Everyone is curteous, professional, explain in great detail and for once, they follow through and your car is done when they tell you it is done. I have purchased over 6 new cars in my life time in addition to used cars and this has had to be the BEST experience I have ever had @ a dealership. Sincerely, Theresa (Oceanside) More
After an originally bad interaction over a used car sale, I had a talk with Jasen who straightened everything out. I received an excellent deal on a new Patriot. I would recommend, though, being up on all I had a talk with Jasen who straightened everything out. I received an excellent deal on a new Patriot. I would recommend, though, being up on all rebates and deals available and to have priced out your car in advance. I would recommend this dealership. More
We have purchased several cars from the Jack Powell dealership over the years. We have always been treated with respect and fairness. Even after moving out of the area we return to buy our new cars. dealership over the years. We have always been treated with respect and fairness. Even after moving out of the area we return to buy our new cars. The prices and the service are what make us want to return. It's a family organization and you can tell the difference. More
5 years ago, I needed a new gas efficient car to lease because I commuted 80 miles/day. They gave me a great deal at the exact monthly payment I wanted and with the gas efficiency I was looking for. The because I commuted 80 miles/day. They gave me a great deal at the exact monthly payment I wanted and with the gas efficiency I was looking for. The car was fully loaded too! A few months before my lease expired, I returned about to find another car because I received a great deal on the first one. I was patient, coming in several times to look at the new and used cars they had in stock. The staff was patient with me. Eventually, someone brought in a slightly used car, I was called in to look at it. Not only was it a perfect fit for me, it was certified pre-owned! I bought this one and have never had problems with it. Thanks Jack Powell Chyrsler Dodge!! More
Jack Powell Chrysler Dodge Jeep Ram is the best dealer I've ever been to. I never even thought of writing a review before having my car serviced at their store. I got into a wreck on 395 coming home fro I've ever been to. I never even thought of writing a review before having my car serviced at their store. I got into a wreck on 395 coming home from Mammoth when the ski rack on the car in front of me flew off and nearly impaled my windshield. I had a HUGE dent in the side of the car, and needed a lot of body work. After turning my car in, one of the dealership owners, Jasmine Powell, came and introduced herself to me, and told me that she had a similar experience happen, and almost died. She took me to lunch and gave me a really great deal on the work. I will definitely bring my car back to this dealership every time I need something. I'm not one for brand loyalty...but I will definitely return to Jack Powell. Definitely. More