
Jackie Cooper Imports
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very much like a boutique dealership. More personal than have experienced in the past. Flew in to Tulsa from SC was picked up by Emily at the hotel. The car was as advertised. After t More personal than have experienced in the past. Flew in to Tulsa from SC was picked up by Emily at the hotel. The car was as advertised. After the vehicle orientation and finance appointments, I was able hop in and drive home to SC. Enjoying every mile I put on the 911s! More
Initially they would have been rated 5 stars, however, they as a company fail to comprehend the importance of follow up after a sale. Up to the point they got paid, everything went great. Setting up the they as a company fail to comprehend the importance of follow up after a sale. Up to the point they got paid, everything went great. Setting up the delivery took a bit longer than I would have liked, however there was weather involved so it didn't impact my overall view. Less than one month after the sale, of a certified preowned vehicle Porsche, one of the brand-new tires developed a delamination issue and started to bubble. I reached out to my sales rep Mario, and although he initially immediately responded and acted concerned, that was the last he communicated with me I guess his commission check cleared and I was no longer an important customer. Several delivered text messages, and several voice mails across a week and a half were all ignored and left on read. I did what anyone might do and called the dealership. Again, I initially was getting assistance from Erik but he too stopped responding. He claimed the tires, purchased from Tire Rack had no warranty, which is completely untrue. When I sent him the warranty information Tire Rack provided me, he didn't respond. Tire Rack, while willing to assist me needed the receipt. I asked Erik for it, and he claimed he "didn't have one he could share" I reached out again after speaking with the manufacture who was also willing to assist me and received the same treatment from Erik which includes read messages and voicemails that didn't get returned. I view this as very poor service from Porsche and can say that this type of "customer service" wouldn't have happened had I bought from a local dealership. I can't imagine why a dealership wouldn't provide a little bit of basic assistance to save a customer $450.00 for a new tire and sprinkle it with the inconvenience and complete disrespect for a customer that just spent 75k! More
We are pleased with Jackie Cooper Imports. We have bought from the dealership before and have always been pleased. The salesman and managers were polite and knowledgeable. Everything went smoo We have bought from the dealership before and have always been pleased. The salesman and managers were polite and knowledgeable. Everything went smooth and quick. More
Everyone goes over and beyond at Jackie Cooper. So very helpful and they take the time to make sure the customer is happy and understanding of all that happened. So very helpful and they take the time to make sure the customer is happy and understanding of all that happened. More
David made the purchace of our new sparkly Mercedes swift and fun. We drove away smiling! and fun. We drove away smiling! More
Amazing customer service. Great guys, great dealership. Always there to help with anything. Teamwork at its finest. Great guys, great dealership. Always there to help with anything. Teamwork at its finest. More
Tyrone was warm, friendly and knowledgeable about the Porsche. He also followed up after our initial visit to see if we had any questions. I would highly recommend him to anyone looking to buy a Porsc Porsche. He also followed up after our initial visit to see if we had any questions. I would highly recommend him to anyone looking to buy a Porsche. Jackie Cooper Imports and especially Nizar Khaled, make us feel like family!! More
I really liked the service from Jackie Cooper staff especially my sales and finance agent. They were all professional and very helpful. The only issue that I had was that the vehicle was dirty and sho especially my sales and finance agent. They were all professional and very helpful. The only issue that I had was that the vehicle was dirty and should have been detailed. When I mentioned it, it was taken back and cleaned again but it still was coffee stains in the cup holder, crumbs in between the driver seat and console. More
Very smooth process, found the car online, went in for test drive and purchased. The whole process took maybe three hours, would have been two but the internet was down due to high winds. test drive and purchased. The whole process took maybe three hours, would have been two but the internet was down due to high winds. More
Excellent experience. Everyone was very professional, and provided ample amounts of detail when answering questions. I will be back in the future. Everyone was very professional, and provided ample amounts of detail when answering questions. I will be back in the future. More