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Jackie Cooper Imports

Tulsa, OK

4.8
5,049 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,049 reviews

May 19, 2025

Amazing! From start to finish Emily & the entire team were knowledgeable & attentive! We had no real knowledge of what we were looking for in a new car and fo More

by MISSTIRITAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jackie Cooper Imports responded

Thank you for your kind words and for sharing them with everyone! We appreciate that you took the time to do so!

May 19, 2025

Jackie Cooper imports is the best car dealership I've ever been to. Everyone is so friendly and helpful--they make the whole "shopping for a car" experience a pleasure. Tyrone goes above and beyond to m More

by gstoner0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jackie Cooper Imports responded

We are so glad to hear you had an exceptional experience with Tyrone and the Porsche Tulsa team at Jackie Cooper! We truly appreciate that you took the time to write about your interaction with us and shared it with others! We look forward to assisting you again in the future!

May 18, 2025

The sales experience at was welcoming and professional. The team was helpful throughout the purchase process, and I was pleased with how everything was handled at the point of sale. Unfortunately, post- More

by alex@cena.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Tolbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jackie Cooper Imports responded

Alex, we are sorry to see some of the comments concerning your recent experience with our Porsche Tulsa team! We were thrilled to be able to provide you with a first-class experience that included several perks that you said delighted you along the way! We continued to be in contact with you post-sale concerning your PPF issue, as well. In fact, our last conversation with you was one where General Manager Nizar Khaled assured you we would take care of the PPF issue that was occurring on your pre-owned vehicle, regardless that it was applied when the original owner purchased the vehicle. According to our phone records, he stated that you could bring the vehicle at your convenience and we would take care of it, putting you in a courtesy vehicle for the duration of time it takes to re-apply the PPF. For your convenience of location, we did speak with the Porsche dealership you refer to in your review, as PCNA refers Porsche owners to the Porsche Center that correlates with the owner's zip code as a strict business practice, and confirmed that they did not want to assist with the PPF replacement. We aren't sure where the confusion is here as we are still waiting for you to return with the vehicle so we can make sure you are 100% happy with your purchase...which is our #1 priority for every client! Please do reach back out as requested so we can make that happen for you! We thank you and look forward to completing the work we offered to you!

May 19, 2025 -

alex@cena.net responded

I appreciate the initial sales experience and some of the perks provided during the purchase. However, I want to clarify the timeline and explain why I chose to move forward through another channel. My last conversation with Nizar was on April 28th, when he mentioned he would contact the Regional Manager for assistance and follow up with me. Unfortunately, I did not receive any further communication. By mid-May—with no updates—I contacted Porsche North America directly. They confirmed the PPF is covered under the Xpel warranty and directed me to Porsche Plano. Porsche Plano is local to me, and their Service Director promptly offered to assist with the claim. Xpel has since contacted me directly and is already arranging for one of their local installers to perform the repairs. It’s simply not practical to require someone to drive four hours for a warranty claim when there are two authorized Porsche dealers and service centers less than 20 minutes from my home. Given the lack of follow-up after April 28 and the responsiveness from both Porsche Plano and Xpel, I’ve chosen to move forward with them.

May 17, 2025

Love the car but hate that air conditioner shuts off at stop lights and blows warm air. Front lower bumper missing rubber guard material so will have to expend funds to correct. The service should have cor More

by rainy.sunday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden Hinesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jackie Cooper Imports responded

Thank you for sharing your recent experience with everyone! The auto stop-start function that comes on Mercedes-Benz can affect the temperature of the A/C during pro-longed stops. For hot days where you want the A/C to remain at pre-set conditions during pro-longed stops, i.e., long stop lights, we recommend turning off your Auto Stop-Start as needed. As for trade-in values, vehicles are appraised according to their current condition. If tires are older or have issues that will affect the value, that is reflected in the trade value. The cost of new tires is not deducted from a value. The value is a direct reflection of the current condition, including tires that were on it at the time. If you would like more information, we encourage you to reach out to our General Sales Manager, Ryan Knotts at 918-249-9393. We hope this helps! Thank you!

May 16, 2025

It was first class from start to finish. Highly professional, attentive & knowledgeable. Emily helped us design a gorgeous car and kept us informed every step of the way. More

by MISSTIRITAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Jachim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Jackie Cooper Imports responded

Thank you for your kind words and 5-star review! We love that you had an exceptional experience with Emily and look forward to assisting you again in the future!

May 16, 2025

Danny made shopping for my car so easy! He’s so professional and seems to be able to zoom in quickly with what I’m looking for. This is the 2nd Mercedes we have bought from Danny. More

by kari.facklam2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Jackie Cooper Imports responded

Thank you for the 5-star review and the kind words...we appreciate you!

May 16, 2025

Jesus Franco was a pleasant salesperson. Unfortunately, the car buying experience with this dealership has been extremely disappointing. Ryan Knotts assured Mr. Franco that an item I negotia More

by krltristar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Knotts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Kach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jackie Cooper Imports responded

We are sorry to hear of your disappointment in your recent pre-owned vehicle sales experience with us at Jackie Cooper Mercedes-Benz! We assure you this is not typical for our automotive group. We are confident this is just a misunderstanding along the process somewhere and we are looking into it. We are a family-owned and operated business serving our community proudly and successfully for almost 35 years. We couldn't do that by being anything but upstanding and ethical in our business practices. We appreciate your patience as we investigate. Thank you!

May 15, 2025

My family has purchased probably 15 cars from Joe Cleary over the years. He has always been responsive and easy to work with! More

by cdelozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Jackie Cooper Imports responded

Thank you for the continued business with your family! We love hearing that we hit the mark for all of you and look forward to assisting you again in the future!

May 12, 2025

I had a very good buying experience at Jackie Cooper Imports. The salesman and others involved were knowledgeable and helpful. More

by tfr-paul
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jackie Cooper Imports responded

We appreciate your feedback and are pleased to hear about your experience with our team at Jackie Cooper Imports. Thank you for choosing us.

May 12, 2025

Great service and follow through. My sales rep sent me videos, photos and information immediately and answered all my questions about the vehicle to my satisfaction. More

by stacyannhayes
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcelino was exceptional!
May 27, 2025 -

Jackie Cooper Imports responded

Thank you for sharing your experience with us at Jackie Cooper Imports. We're glad to hear our team met your expectations.