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Jackie Cooper Imports

Tulsa, OK

4.8
5,068 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,068 reviews

October 02, 2019

Sales Buying process ok, felt like I was a low person on totem pole. The service afterwards has been subpar....went out town the day after buying truck wit More

by JDENT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Lovell
Oct 07, 2019 -

Jackie Cooper Imports responded

We apologize that you didn’t feel as if you received the exceptional customer experience we stand behind at Jackie Cooper. We’d love to hear more about why you felt you were ‘low man on the totem pole’. We strive to offer only an experience that leaves our customers feeling as if they are a part of our family. We’d also like to hear more about damage that occurred after your drive out of town. All damage to a vehicle for sale is noted at the time of sale. A thorough walk-around allows us to examine the vehicle with the potential customer. If damage is extensive, it will be notated on the Carfax Report that you would have signed at the time of purchase. Please do reach out to us so that we can assist you better in resolving this issue.

October 02, 2019

Great Experience! We had a great experience leasing our new Mercedes through Jackie Cooper imports. Our salesman, Joe Cleary, was very helpful and professional in walk More

by GIGISWEZEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon who explained how it worked. , Steve Lujan
Oct 03, 2019 -

Jackie Cooper Imports responded

Congratulations on your new vehicle! Its always exciting to our customer drive away in their new car. We hope to see you soon and thank you for the wonderful review and five star rating. Safe travels.

October 02, 2019

Excellent! JOSH KELLEY WAS AWESOME TRULY GREAT AT WHAT HE DOES! Set me up with an excellent car. I love it. Thank you so much Josh! More

by K.BOYDSTUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Goss, Alex Lisenbee
Oct 02, 2019 -

Jackie Cooper Imports responded

K, thank you for the five star rating and awesome review. Josh is AWESOME! We are so glad to see he was part of your experience. Can't wait to work with you again.

October 01, 2019

No Pressure Purchase Knowledgeable, friendly. Service with a smile. The team there makes it very easy to buy a car. Credit process was simple. Good follow up after sale More

by JUNDERWOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Adrian , Mikey Molina, Kendall Taylor, Sarah Keeton, Nathan Lovell
Oct 02, 2019 -

Jackie Cooper Imports responded

Thank you for your kind review and a five star rating. Our job is to make car buying easy. So, congratulations on your new job and welcome to the Jackie Cooper Imports family.

October 01, 2019

Total professionalism Everyone at this dealership makes you feel like you are truly wanted for their business. This is my third car bought from here and everything is tota More

by OUDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian set= up tech, Stan Lewis, John Taylor
Oct 02, 2019 -

Jackie Cooper Imports responded

Thank you so much for being a loyal customer. We have a sense of pride when our customer knows that they are valued and cared for by our dealership and team members. We hope to work with you soon.

October 01, 2019

Very attentive and professional Our sales person “Doc” made our buying experience very enjoyable We told him kind of car we were interested in and our $amount and he that’s exactly w More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall
Oct 02, 2019 -

Jackie Cooper Imports responded

Mickey, thank you for taking the time out to share with us your positive review of your experience and five star rating. Doc is a pleasure to work with and he's wonderful person in general. Congratulations on your new car and welcome to Jackie Cooper Imports family.

October 01, 2019

Buying car Great experience. Found the car that was exactly what I wanted. Chris goes the extra mile to make sure I was fully satisfied and even came to my hous More

by NALLERTHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jarrett
Oct 02, 2019 -

Jackie Cooper Imports responded

Congratulations on your new car! We at Jackie Cooper Imports put you the customer first in all our interactions. Thank you for the positive review and five star rating. Safe travels.

September 30, 2019

BMW 528i I have bought several cars and recommend to friends. Prices and quality is above average and I would purchase here again. Thank you for the service. More

by Jim Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Truman, Nathan Lovell
Oct 01, 2019 -

Jackie Cooper Imports responded

Jim, thank you so much for your recommendation and five star rating. We thank you for being such a loyal customer and we cannot wait to work with you again. Safe travels, friend.

September 28, 2019

Courteous, informative, competitive “Doc” was very courteous and informative in our initial visit, showing us only the cars that met our criteria / preferences. Our second visit included More

by J A Apt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall
Sep 30, 2019 -

Jackie Cooper Imports responded

We a Jackie Cooper Imports try to match up our customers with the perfect vehicle that meets their needs and lifestyle. We are happy to see that David was part of your experience. He's extremely knowledgable and friendly. Thank you for the positive review and five start rating. We hope to work with you again soon.

September 26, 2019

Stay away from this place II bought my vehicle about 5 months ago brand new , yesterday I had an issue when a warning light check came on , I called the dealer services departm More

by Afrite
Customer Service
Recommend Dealer
No
Employees Worked With
I don't remember their names
Sep 27, 2019 -

Jackie Cooper Imports responded

Afrite, we apologize for the inconvenience of having to wait for service. We completely understand your frustration over the unavailability of a loaner until the next week. While we earnestly try to accommodate the request for a loaner for every service customer, we just don’t have enough loaners to give every service customer, every day. Please understand, a warranty on a vehicle only applies to coverage of service. Unfortunately, it does not mean a guaranteed loaner. Loaners are based on availability. In order to accommodate a request for a loaner, we do our best to work in a service date that will enable us to fulfill that request. Sometimes that pushes the service into the next week. Our service agents are great at being able to explain the urgency of the various service lights based on what has appeared for the customer. For check lights that are urgent, we notify the customer and do our best to get that vehicle in for service immediately, regardless of the availability of a loaner. We hope you understand as we do value you as a member of our Jackie Cooper family and wish to exceed your expectations at every service visit.

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