Jackie Cooper Imports

Purchased used Infiniti QX60 The buy of the qx60 was quick and Brian Goss made it simple yet informative. Brian pointed out car features and helped set up personal settings. The The buy of the qx60 was quick and Brian Goss made it simple yet informative. Brian pointed out car features and helped set up personal settings. The trade value of my old car was reasonable and they made it seem important. More

GREAT SERVICE ADVISOR, BRYAN FREEMEN HAD TROUBLE DUPLICATING PROBLEM. BRYAN HAD THE PATIENCE TO WORK WITH IT UNTIL DETECTED AND WAS ABLE TO FIX. BRYAN'S UNDERSTANDING WAS GREAT. THANK HAD TROUBLE DUPLICATING PROBLEM. BRYAN HAD THE PATIENCE TO WORK WITH IT UNTIL DETECTED AND WAS ABLE TO FIX. BRYAN'S UNDERSTANDING WAS GREAT. THANK YOU More

Needed new tire Thanks guys! Got me a new tire! Y’all are always helpful and get me right in and out or make sure I have a loaner 😊 Thanks guys! Got me a new tire! Y’all are always helpful and get me right in and out or make sure I have a loaner 😊 More

Exciting. Fun We deal at Jackie Cooper Imports for several reasons. Most important is the salesman, Joe Cleary. He is the best. Helps us get the best deal and follo We deal at Jackie Cooper Imports for several reasons. Most important is the salesman, Joe Cleary. He is the best. Helps us get the best deal and follows up after we have made the purchase. The service department is also great to work with. We wouldn't shop anywhere else. More

Friendly Staff Every time I go into the dealership, I am always greeted by the staff asking how I am doing and how’s my day going. Their staff is always friendly an Every time I go into the dealership, I am always greeted by the staff asking how I am doing and how’s my day going. Their staff is always friendly and courteous! More

Excellent customer service! Jackie Cooper Imports customer service department never disappoints! Excellent customer service on a Sunday of a holiday weekend. They took care of e Jackie Cooper Imports customer service department never disappoints! Excellent customer service on a Sunday of a holiday weekend. They took care of every need to get my car repaired quickly and returned to me. Well done, bravo! More

Great Excellent service, quality people that care about their customers, Greg went above and beyond to make sure I had a great buying experience, and took c Excellent service, quality people that care about their customers, Greg went above and beyond to make sure I had a great buying experience, and took care of me after the sale! More

They Take Care of Me and My Car with Integrity Historically while I have owned my 2008 GL450 the service department personnel have done an outstanding job of taking care of me and my vehicle. There Historically while I have owned my 2008 GL450 the service department personnel have done an outstanding job of taking care of me and my vehicle. There have been one or two exceptions during my ten-year history with Jackie Cooper's MB service department, but overall I would rate them excellent in service and support. I've notice that few of the original service representatives are still there. I see many new faces in the MB service department and at times their knowledge is slightly lacking. I suppose this could be chalked up to being new to Jackie Cooper and its high standards. This last time I requested service on my vehicle, Mike Kayser took my car in. He fulfilled my original request for service and via text message notified me of some other items that needed attention. This was new to me -- I've never received a text with items that needed to be serviced, I always have received phone calls. But that's OK! When I asked Mike about it, he explained fully and was most helpful. I picked up my vehicle on a Saturday and John Taylor checked it out to me. John Taylor is one of the original service reps and I cannot say enough about how respectful, helpful, and willing to listen John has always been. He gives super great attention to me ALWAYS!! I love JC's service reps in general and look forward to many more years of working with them! More

Excellent and timely service My service manager was Michael President. He made sure that all the requests that I had were addressed in a timely and complete manner. Satisfied cust My service manager was Michael President. He made sure that all the requests that I had were addressed in a timely and complete manner. Satisfied customer More

First rate experience from start to finish I called these guys at 4pm on a Saturday, wondering if the cheapest car on the lot, a Ford Expedition, was still available. They encouraged me to come I called these guys at 4pm on a Saturday, wondering if the cheapest car on the lot, a Ford Expedition, was still available. They encouraged me to come in despite the late hour, as they closed at 6. We showed up a little later, and our salesman, Doc, met us outside, with the car pulled up and cooling off in the 95 degree heat. The whole process was smooth and easy. We weren't treated any differently than if we were buying the most expensive car on the lot. HIGHLY recommend these guys. More