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Jackie Cooper Imports

Tulsa, OK

4.8
5,029 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,029 reviews

November 04, 2023

Very professional and courteous. Excellent customer service from the sales staff through the business office to delivery. More

by kyledavidl
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Taylor, Jason VanBall, Danny Diaz
Nov 06, 2023 -

Jackie Cooper Imports responded

kyledavidl, We're thrilled to receive your 5-star review and to know that you had such a positive experience with us. Our team is committed to providing excellent customer service and professionalism every step of the way, from the sales staff to the business office and delivery. Your kind words mean a lot to us, and if you ever have more automotive needs in the future, we're here to assist you. Thank you for choosing us, and we look forward to serving you again when the opportunity arises! Sincerely, Ryan Knotts, General Sales Manager

November 04, 2023

Could not be more pleased with the time and attention to detail my sales personnel took with me to make sure I was totally satisfied. Thank you! More

by DIANCHURCH
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TW Hassan
Nov 06, 2023 -

Jackie Cooper Imports responded

DIANECHURCH, We are thrilled to hear that you're totally satisfied with the time and attention to detail provided by our sales personnel. Customer satisfaction is our top priority, and we appreciate your positive feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again when the opportunity arises! Sincerely, Ryan Knotts, General Sales Manager

November 03, 2023

Mushtaq is a great salesman with a genuine heart for service of the people he has in his path. We were searching for around a month or so and we seen the car we wanted come in. He had it up front and re More

by JJ Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kelley
Nov 06, 2023 -

Jackie Cooper Imports responded

JJ Smith, Thank you for sharing your positive experience with Mushtaq and the Jackie Cooper team! It's wonderful to hear that Mushtaq's dedication and service-oriented approach made your car-buying process smooth and efficient. We're proud of our team's hard work in ensuring you closed the deal successfully. If you ever have more automotive needs or questions in the future, please feel free to reach out. We appreciate your support and look forward to serving you again when the time comes! Sincerely, Ryan Knotts, General Sales Manager

November 03, 2023

Jackie cooper imports has a very good customer service, sales have a great attitude, no pressure car buying atmosphere. More

by michael jan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Varon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Elkhoury
Nov 06, 2023 -

Jackie Cooper Imports responded

Michael, We're delighted to hear that you had a positive experience at Jackie Cooper Imports! Providing excellent customer service and maintaining a no-pressure atmosphere is a top priority for us. We appreciate your kind words about our sales team and their great attitude. If you ever have any more car-related needs or questions, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future! Sincerely, Ryan Knotts, General Sales Manager

November 01, 2023

J Maxx was so kind, professional, and efficient. I enjoyed working with him. The facility was so beautiful and we had all our needs met. Thanks for your time! More

by CHELSEA_HUNSUCKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Voltaire
Nov 02, 2023 -

Jackie Cooper Imports responded

Hi CHELSEA_HUNSUCKER, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Take care. Sincerely, Ryan Knotts, General Sales Manager

November 01, 2023

We love the Porsche brand and each car we have had have been exceptional. Everyone we deal with there has been excellent. Service department is my favorite as they are the BEST! More

by mjmurray0455
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rine
Nov 02, 2023 -

Jackie Cooper Imports responded

Hi mjmurray0455, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Knotts, General Sales Manager

November 01, 2023

Good experience purchasing a vehicle. Relatively straightforward experience without too many twists and ir turns. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Jackie Cooper Imports responded

Hi John, Thank you for your kind review. We are glad to hear you have an excellent experience with us. We hope to see you soon. Have a great day. Sincerely, Ryan Knotts, General Sales Manager

October 31, 2023

We were very pleased with our experience. Mushtaq was professional and friendly. He was wonderful to work with from initial contact until we drove our car away. Josh was the typical finance g More

by Osubauers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kelley
Nov 01, 2023 -

Jackie Cooper Imports responded

Hi Osubauers, Thank you for your kind review. We are delighted to hear Mushtaq and Josh made your purchase with us excellent. We hope to see you soon. Have a great day. Sincerely, Ryan Knotts, General Sales Manager

October 31, 2023

I really not recommend this dealership. First, no one smile or greeting when I get in the show room. Last year I leased EQS580 and I got Sprinter 2500 three weeks ago. Also, I preordered More

by SGPS2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Varon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Griffith, Jason VanBall
Oct 31, 2023 -

Jackie Cooper Imports responded

SGPS2006, We are sorry to hear you didn't enjoy your recent visit with us. An exceptional experience for all customers is a big part of our culture at Jackie Cooper. Not only are we proud of that, our 32 years in business plus our positive reviews show it's the only way we do business. Please allow me to address each concern you have brought to our attention. Titling a vehicle is a strict process. And it starts with making sure all information on the title is accurate. As explained to you by your sales professional during your visit, we had to wait for the lien release on your vehicle. A check would then be cut based on that lien release and to the entity on the title. Your title was in the name of a company you were associated with at the time of purchase and that was the name on the check you received. You then notified us that you no longer are associated with that company. Thus, additional paperwork showing the sale of the company was required so that the check could be changed to your name. While inconvenient, the process is necessary in order to protect you, the original owner of the vehicle. Additional time was needed for you to return the original check in the previous name so that a new one could be created. As to your concern over the financing, we did initiate a request for approval from Mercedes-Benz Financial Services first. Their approval did not come in right away so we also checked into the other source of financing you referred us to, Bank One. Bank One approved your financing quicker, with the rate you mentioned. MBFS eventually did respond and that is when the new rate was offered. Rates were presented in the order they came in. As a certified Mercedes-Benz franchise, we prefer to offer Mercedes-Benz Financial Services for your financial needs. While, most of the time, we can get approvals immediately, there are times when the process takes longer. The time is takes from these finance sources is out of our control and we ask for your patience along the way. We are happy to have been able to meet your vehicle needs, from the EQS and GLE to the Sprinters you have purchased. We hope you understand the precautions in place for titling and the time required for financing. We'd love to continue our relationship with you and are here for you through the life of your Mercedes-Benz vehicles. If you have any further questions, we encourage you to reach out directly to our General Sales Manager, Ryan Knotts so that he can assist you personally. 918-249-9393.. Thank you and have an exceptional day!

October 31, 2023

Great experience at Jackie Cooper! David made purchasing my first vehicle so easy and stress free. He made the whole process flow smoothly, without being pushy like a typical salesman. More

by mcollum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jackie Cooper Imports responded

Hi mcollum, We appreciate your 5-star review. We are delighted to hear David and the team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Ryan Knotts, General Sales Manager

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