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Jackie Cooper Imports

Tulsa, OK

4.8
5,221 Reviews
Call Dealership (918) 615-2185
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9393 S Memorial Dr

Tulsa, OK

74133

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5,221 Reviews of Jackie Cooper Imports

October 06, 2025

I had an amazing experience purchasing my Mercedes GLE350! The process was incredibly smooth and much quicker than I expected. My salesman was professional, kind, and knowledgeable. He took the time t More

by Kiara McCall
Recommend Dealer
Yes
Employees Worked With
Danny Ochoa
Report | Print
Oct 06, 2025 -

Jackie Cooper Imports responded

We love hearing that Kiara. Thank you for sharing your story with everyone on DealerRater...we appreciate you!

Nov 12, 2025 -

Jackie Cooper Imports responded

Kiara, we know that repairs like this are frustrating, but we are thrilled that the extended warranty is covering the issue. A Certified Pre-owned vehicle doesn't mean that nothing will ever need repairs or maintenance in the future. It just means that it has met the certified criteria set forth and controlled by Mercedes-Benz. Maintenance issues on any vehicle can occur over time and, some without any warning signs at all. When the vehicle is certified, there is a specific check list of items that must be done, and this vehicle did meet the requirements for certification. Unlike an oil or transmission fluid leak, where there is evidence of an issue that can worsen over time, your vehicle's specific issue does not provide evidence that something will eventually stop working properly. This is not an issue that grew worse over time, and that could have been detected in a certified pre-owned inspection. It is an engine control malfunction that just occurred randomly and thus cannot be considered an issue that predates your ownership. If you have any further questions, please reach out to our service manager Mike Bowers. He'd love to walk you through the CPO process and better explain what that looks like and the benefits that it provides.

October 04, 2025

Had a great experience and leased a GLS450 for an amazing price. Honest, knowledgeable, easy to deal with and a quick process. More

by luxfamily6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Cole, Max Orendorff, Todd Lux, Annet Cochran
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Oct 06, 2025 -

Jackie Cooper Imports responded

Thank you Lux Family for the kind words concerning your recent sales experience at Jackie Cooper Imports! We are thrilled to hear it was an exceptional one and we look forward to helping you maintain your new Mercedes-Benz over the course of its lifetime!

October 04, 2025

Max in service is always helpful- I’ve been here since 2013 and he’s good to deal with. Makes service easy peasy! More

by Sjchadwick1987@gmail.com
Recommend Dealer
Yes
Employees Worked With
David Krueger, Annet Cochran, AJ Torres, Jr.
Report | Print
Oct 06, 2025 -

Jackie Cooper Imports responded

Thank you for your 5-star rating and kind comments concerning our service department! We appreciate that you have been a member of our automotive family for 12 years and we look forward to helping you maintain your new Mercedes-Benz over the course of its lifetime!

October 03, 2025

Very impressive sales people were top-notch along with the finance department. I would totally recommend them. More

by jbase0312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled, Tyrone Tolbert
Report | Print
Oct 03, 2025 -

Jackie Cooper Imports responded

Thank you for taking the time to share your experience with everyone on DealerRater. We are thrilled to hear it was exceptional as that is our goal for every client at each interaction. It was our pleasure to assist you in finding the perfect vehicle to meet your needs and we look forward to helping you maintain your Porsche over the course of its lifetime!

October 02, 2025

Highly Recommend this dealership. Super nice and easy to work with and smooth transaction and very fast transaction. Thank you so much. More

by lcordray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Saffa
Report | Print
Oct 02, 2025 -

Jackie Cooper Imports responded

Thank you for leaving your kind remarks! It was our pleasure to give you the exceptional experience you deserve. We look forward to helping you maintain your Mercedes-Benz over the course of its lifetime!

October 02, 2025

One of my best experiences ever at a dealership. Very professional and courteous. Joesif was exceptional! More

by elenim8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Cole, Joesif Osterheldt, Jake Hoffman
Report | Print
Oct 02, 2025 -

Jackie Cooper Imports responded

We appreciate your kind words and thank you for wanting to share your exceptional experience with everyone on DealerRater. It was our pleasure assisting you in finding the perfect vehicle for your needs and we look forward to helping you maintain your new Porsche over the course of its lifetime!

October 02, 2025

I very much appreciated Tyrone going the extra mile (literally) by picking me up at the hotel. Tyrone's professionalism was very much appreciated. More

by cnmgolden
Recommend Dealer
Yes
Employees Worked With
Levi Morarie, Tyrone Tolbert
Report | Print
Oct 02, 2025 -

Jackie Cooper Imports responded

Thank you for sharing your experience with our team at Jackie Cooper Imports. It's wonderful to hear how much you appreciated their efforts. Wishing you well!

September 30, 2025

Excellent service and caring staff, Joe clary is excellent and knows Mercedes quite well and very through. More

by SUSANGANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
Report | Print
Sep 30, 2025 -

Jackie Cooper Imports responded

Susan, thank you for your kind words concerning your recent experience with Joe Cleary and the Jackie Cooper Imports team! We appreciate you!

September 30, 2025

Everyone was very lovely and so hopeful. I am definitely recommending them to family and friends!! More

by Gracielag84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby Payne
Report | Print
Oct 01, 2025 -

Jackie Cooper Imports responded

We appreciate your kind words and recommendation. Thank you for choosing Jackie Cooper Imports.

September 29, 2025

Excellent customer service and professional employees that are always willing to help. Great waiting area and pristine restrooms More

by jeanettekaled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Young, Jared in service area, Nizar Khaled
Report | Print
Sep 29, 2025 -

Jackie Cooper Imports responded

Jeanette, thank you for your kind words and 5-star review! We notice that, contrary to your high-praise review and the 5-star overall rating, your individual ratings for Dillon Cole and Joe Cleary are 1-star. We believe this might be an accidental rating submission. However, if it's not, we'd love to learn more so that we can address whatever it was that had you leave them a low rating. You may call me directly, Kristen, 9183621350. Thank you!

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