Jackie Cooper Nissan

Staff is friendly and efficient. The service is completed as arranged in a timely manner. I was very courteously helped by Joey on this visit. as arranged in a timely manner. I was very courteously helped by Joey on this visit. More

Very knowledgeable sales person answered all our questions and showed us all the bells whistles on the Nissan Rogue. Purchasing vehicle was quick and least process questions and showed us all the bells whistles on the Nissan Rogue. Purchasing vehicle was quick and least process More

Great service people Great service Very accommodating Very clean environment I would recommend this place for anyone I would also recommend their finance service It allows you to finance your work you h Very clean environment I would recommend this place for anyone I would also recommend their finance service It allows you to finance your work you have done More

Very responsive, professional and informative We've been waiting on this 2020 release since the 2017 remodel. With the serious updates to this model, we couldn't have asked for a better outcome!! We've been waiting on this 2020 release since the 2017 remodel. With the serious updates to this model, we couldn't have asked for a better outcome!! John took the inquiry seriously early on. I loved the phone call BTW. We quickly clarified exactly what Kris & I were looking for. He quickly teamed w/Eric, where they happened to find & procure exactly what we were looking for. The best guess was a month for delivery so quite a shock when 2 weeks later John sends us pictures and said it's a hit!! The pearl paint looks great, very light white...clean looking. We had been following the start of the production run at the Canton plant and never expected to see the truck before May, so this was a great surprise. This is the 2nd time Jackie Cooper's sales team out performed it's competition. Back in Oct '06 we ordered an '07 Frontier LE 4x4 Longbed. In December we took possession and proceeded to put 296,000 miles on it until we traded for a 2017 Pro 4X last fall. We couldn't have been taken care of any better at the Mercedes or Audi dealer!! Thanx JC, John, Eric and staff. Blake/Kris More

Nihad did a great job. We honestly hate the car buying process and didn’t want to even start but he made it pleasant enough to continue. process and didn’t want to even start but he made it pleasant enough to continue. More

Very pleased with the service department. Always greeted courteously. They always wash (when the temperatures aren't freezing) and vacuum my cars. They have a nice waiting area with snacks and drinks. courteously. They always wash (when the temperatures aren't freezing) and vacuum my cars. They have a nice waiting area with snacks and drinks. More

No appt. Servicing Went through express service for oil change and tire rotation. Done quick with wash and vacumn plus multi point check up. Great job. Send more coupo Went through express service for oil change and tire rotation. Done quick with wash and vacumn plus multi point check up. Great job. Send more coupons! More

Routine oil change. Recall item that also needed to be fixed. Quick service. Professional as always. Wait was less than they told me it would be. fixed. Quick service. Professional as always. Wait was less than they told me it would be. More

Overall good service, although lengthy in time. The oil change and changing filters was serviced well. The car was washed; however at that appointment the car was not vacuumed. I returned the next The oil change and changing filters was serviced well. The car was washed; however at that appointment the car was not vacuumed. I returned the next day with the car to have new tires installed as discussed with service previously. I was told the new tire installation would take approximately 1 hr to 1 1/2 hrs, so I decided to wait in the waiting room during service rather than go home. After approximately 2 hours no one had followed up with me as to the tire installation. Erin Love noticed that I was still in the waiting room, and asked me if anyone had informed me about the progress on the car. She also informed me that tire installation and alignment normally lasts longer than 1 1/2 hours. She tracked down my service man, who came to apologize and told me it would be another 1/2 hr to 45 minutes. The service was good on the car, and on this 2nd day the car was vacuumed as well as washed. My only suggestion is that more reasonable time estimates be given for service. The tire installation & alignment actually took closer to 3 hours. More

Too much time The service work that was done was fine but the time it took was unacceptable. What made the experience so bad was the service work was actually comp The service work that was done was fine but the time it took was unacceptable. What made the experience so bad was the service work was actually competed in a satisfactory time but no one would check me out and take my money. More