Jackie Cooper Nissan

Not your typical Salesman I was recently in a severe car accident. The insurance company had made an offer for my 2015 Altima. I phoned Jackie Cooper Nissan and spoke with Jor I was recently in a severe car accident. The insurance company had made an offer for my 2015 Altima. I phoned Jackie Cooper Nissan and spoke with Jordan. Told him what I'd been through, that the insurance made an offer and I didn't know if it was fair, etc., would he help me. He took time to talk with me, plug in some numbers and really helped me. He wasn't trying to sell me a car...he cared about me and my situation. This meant so much to me. Of course I returned when I was ready to buy a car. Jordan and MJ made it very easy. Thank you so much! More

Service was subpar!! I have a warranty covered issue, couldn't order part that day because "system" was down. Indicated they would be in contact with me the following day I have a warranty covered issue, couldn't order part that day because "system" was down. Indicated they would be in contact with me the following day to set up repair. Week later still no contact from service department. Didn't rotate my tires as they always have in the past. I drive an 1 1/2 hours to this dealership. More

If It Weren't For Charlie We are enjoying our new to us 2017 Nissan Murano Platinum Midnight Edition and had a very pleasant experience with Charlie Rosenthal. Had it not been We are enjoying our new to us 2017 Nissan Murano Platinum Midnight Edition and had a very pleasant experience with Charlie Rosenthal. Had it not been for Charlie, we probably would not have bought here. Would I recommend this dealership - there should be other options... my response is maybe. Because you only offer yes or no, I will give it a yes for Charlie's benefit only! More

Standard Service / Recall This was not an overall bad experience. I did feel like the service provided took a little long. I am also disappointed that there are no loaners avai This was not an overall bad experience. I did feel like the service provided took a little long. I am also disappointed that there are no loaners available at Jackie Cooper Nissan, as they are available at Jackie Cooper Infiniti. I was also a little disappointed when I sent a text to my service advisor, as no answer was received. I sent text at 2:10 pm, no answer...time out on my receipt was 2:39 pm. More

lease expiration I love working with Jordan.... he has provided excellent guidance... this is my third lease with Jordan at Jackie Cooper. I always purchase the maint I love working with Jordan.... he has provided excellent guidance... this is my third lease with Jordan at Jackie Cooper. I always purchase the maintenance coverage as the service department is great. More

Second purchase in years. Found the vehicle we wanted very professional! Would definitely recommend to others! Well worth the time and effort you put into it. very professional! Would definitely recommend to others! Well worth the time and effort you put into it. More

3rd Purchase with Jackie Cooper We knew when we were looking to replace our vehicle we would be going to Jackie Cooper! We have always been taken great care of and felt our business We knew when we were looking to replace our vehicle we would be going to Jackie Cooper! We have always been taken great care of and felt our business was valued! Matt did a fantastic job and listened to our needs and never pressured us. We love our Rogue! Matt and MJ made it happen! Amazing Brand, amazing dealership, amazing salesman, and amazing finance guy! I can not say enough good things about the team that helped us! Looking to be taken great care of, head to Jackie Cooper and ask for Matt! More

Me and my wife had a wonderful experience buying our new Titan and highly recommend Jackie Copper Nissan. Great bunch of people. Outstanding service from the moment we walked in. Titan and highly recommend Jackie Copper Nissan. Great bunch of people. Outstanding service from the moment we walked in. More

James Feary is super. He worked with us on intermittent key problem where car would not start. After two trips to dealer maintenance, I think we are good. key problem where car would not start. After two trips to dealer maintenance, I think we are good. More

the 2 hour oil change It took 3 hours to get the oil changed in my Murano. That was 2 hours too long. Service manager had no explanation for the marathon oil change. I am It took 3 hours to get the oil changed in my Murano. That was 2 hours too long. Service manager had no explanation for the marathon oil change. I am NOT a happy customer. More