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Jackson Acura - Service Center

Roswell, GA

4.8
5,075 Reviews

5,075 Reviews of Jackson Acura - Service Center

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January 17, 2020

Everything went smoothly and as expected. A lift was provided free of charge and my pressures and fluids were topped off complimentarily. I will continue coming back here for my Acura’s servicing. More

by EK
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 17, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 17, 2020

Great experience as always! I was greeted timely and kept informed on the status of my vehicle and received a thorough explanation of the services received as well as what to plan for in the future. More

by cdclark28
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 17, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

January 17, 2020

Everyone was very friendly and helpful. The service was quick. I went in to have my car serviced (routine maintenance). They washed it as part of the service. More

by LSHIP16
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 17, 2020

Jim has been a great customer service advisor in working with me on all the maintenance and issues that have come up with my Acura TLX. I regularly get texts when scheduled services are needed, which helps More

by Matthew Brech
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 20, 2020 -

Jackson Acura responded

Matthew, thank you for leaving this 5-star review for Jim in our service department!

January 17, 2020

Replacement of Cam Gaskets All work completed on time and to my satisfaction. The multi checked diagnostic found a few issues with my 13-year-old vehicle and I will be having th More

by Kencarrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Jan 20, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 17, 2020

Very accommodating and helping. The service wait time was also accurate. Very Professional and helping. Will positively recommend. My experience with your company has been good. More

by Sarva
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 20, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

January 17, 2020

Last service I worked with Jimbol as the person who I used to work with left. I must say this guy is extremely unprofessional. Initially he told me that the service will take time and I was with my littl More

by lazydba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimbol Jardin
Jan 27, 2020 -

Jackson Acura responded

I'd like to apologize on behalf of everyone here at Jackson Acura. If you would like to speak further about this, please email me at gorbe@jacksonacura.com.

January 17, 2020

Brittiany did a fantastic job. I had an appt come up and had to be out of there in an hour. She said she would do everything to get me out on time. All the work was done and I made my appt. She is very prof More

by millerlisa867
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2020 -

Jackson Acura responded

Thank you, Lisa, for leaving this 5-star review for Brittiany!

January 17, 2020

Jim was friendly and knowledgeable regards to servicing our RDX. While we are disappointed with the Acura navigation system overall, we enjoy Jackson Acura. They always do a great job. More

by KPSC713
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 20, 2020 -

Jackson Acura responded

Thank you for leaving Jim this 5-star review!

January 17, 2020

I will never ever purchase or lease a car from anyone but Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne More

by dpro9
Recommend Dealer
Yes
Employees Worked With
Robin, Leslie, Rodney
Jan 20, 2020 -

Jackson Acura responded

Thank you for leaving this wonderful review for our team here at Jackson Acura!

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