5,075 Reviews of Jackson Acura - Service Center
Everything went smoothly and as expected. A lift was provided free of charge and my pressures and fluids were topped off complimentarily. I will continue coming back here for my Acura’s servicing. provided free of charge and my pressures and fluids were topped off complimentarily. I will continue coming back here for my Acura’s servicing. More
Great experience as always! I was greeted timely and kept informed on the status of my vehicle and received a thorough explanation of the services received as well as what to plan for in the future. informed on the status of my vehicle and received a thorough explanation of the services received as well as what to plan for in the future. More
Everyone was very friendly and helpful. The service was quick. I went in to have my car serviced (routine maintenance). They washed it as part of the service. quick. I went in to have my car serviced (routine maintenance). They washed it as part of the service. More
Jim has been a great customer service advisor in working with me on all the maintenance and issues that have come up with my Acura TLX. I regularly get texts when scheduled services are needed, which helps with me on all the maintenance and issues that have come up with my Acura TLX. I regularly get texts when scheduled services are needed, which helps me greatly. I certainly enjoy coming to Jackson Acura with my car for service. Matthew Brech More
Replacement of Cam Gaskets All work completed on time and to my satisfaction. The multi checked diagnostic found a few issues with my 13-year-old vehicle and I will be having th All work completed on time and to my satisfaction. The multi checked diagnostic found a few issues with my 13-year-old vehicle and I will be having them addressed in the very near future. Working with Britney was a joy and I found her to be very receptive and honest and especially very helpful. More
Very accommodating and helping. The service wait time was also accurate. Very Professional and helping. Will positively recommend. My experience with your company has been good. also accurate. Very Professional and helping. Will positively recommend. My experience with your company has been good. More
Last service I worked with Jimbol as the person who I used to work with left. I must say this guy is extremely unprofessional. Initially he told me that the service will take time and I was with my littl used to work with left. I must say this guy is extremely unprofessional. Initially he told me that the service will take time and I was with my little one he said that he will give me a ride home in a cab. Then later after 10 mins he comes talking to the manager as he claimed and said we cant give you a ride as that will be more expensive than the service. I am WTH! Then he took his own time while my car was getting serviced. My little one was getting cranky and the whole service experience was ruined. And if it was not enough he was gossiping with some other customer looked like his friend while my car was ready to drive. I had to interrupt him and he made an ugly face. I would never deal with this guy Jimbol again. VERY UNPROFESSIONAL and RUDE! More
Brittiany did a fantastic job. I had an appt come up and had to be out of there in an hour. She said she would do everything to get me out on time. All the work was done and I made my appt. She is very prof had to be out of there in an hour. She said she would do everything to get me out on time. All the work was done and I made my appt. She is very professional and an asset to Jackson Acura. More
Jim was friendly and knowledgeable regards to servicing our RDX. While we are disappointed with the Acura navigation system overall, we enjoy Jackson Acura. They always do a great job. our RDX. While we are disappointed with the Acura navigation system overall, we enjoy Jackson Acura. They always do a great job. More
I will never ever purchase or lease a car from anyone but Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne and Paul Silverman. Just the best customer care anywhere! More