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Jackson Acura - Service Center

4.8

466 Lifetime Service Reviews

10900 Alpharetta Hwy, Roswell, Georgia 30076

468 Reviews of Jackson Acura - Service Center

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September 21, 2018

"Brittany is the BEST!!"

- sherieka

It is always a pleasant experience when we go in to get our car serviced, and Brittany is always around to make sure things go as expected! LOVE HER!!!

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Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

""Yet Another Triumph""

- chris.hartman

I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brittany got me checked in in a very curteous and friendly manner
Sep 21, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

September 20, 2018

"It was ok."

- monyj23

It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this honest review.

September 20, 2018

"Great experience"

- lgoldbergcourt

Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for our dealership!

September 19, 2018

"Service"

- lucymail

Great report and explanation on what will be needed soon. Provide opportunity to plan for the expenses for maintenance . Confident and friendly. Nice to get the car washed too

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

September 19, 2018

"#1 in Acura Service"

- metakris

Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this great review for our service department!

September 19, 2018

"Excellent! I always leave satisfied."

- STORYTELLERS

My service was excellent. I always feel relaxed when I'm there and they get me out pretty quickly. Very satisfied with my interaction with everyone.

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Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Nick!

September 19, 2018

"2015 TLX Service"

- gary

Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into service to making sure all the service items were completed. I have bought several Acura's from this dealership and the service department is always top-notch. I would recommend this dealership. Everyone at Jackson takes the additional step to provide great service.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Reggie Hammond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

September 18, 2018

"60,000 mile service"

- KOSHIPP

Jackson ACURA has always serviced my vehicle with excellent service and workmanship. Everyone there is friendly. Nick is easy to work with and explains all work I clear terms.

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

September 17, 2018

"Excellent service and customer care!"

- jfbbb

Each time I've taken my car to Jackson Acura, I've been extremely pleased with both the service/maintenance and customer care. In particular, I feel that Nick Covino is an exceptionally professional, honest, knowledgeable, and caring Service Advisor; and I completely trust his recommendations! I'd also like to give a shout out to Chege Maina who sold me my pre-owned Acura MDX three years ago--I love the car and thought he was great throughout the process!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Covino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Nick in our service department AND Chege in sales!

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