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Jacksonville Kia
Jacksonville, NC
714 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 714 reviews
December 11, 2023
Never able to get ahold of maintenance shop or parts. Have contacted numerous times with no regard to being able to acquire parts or receive help. Have contacted numerous times with no regard to being able to acquire parts or receive help. More
by Larvaeeater
Verified CustomerEmployees Worked With
December 07, 2023
Got me in and out in a timely manner. The advisor was courteous and friendly. The advisor was courteous and friendly. More
by CHPRCHIK76
Employees Worked With
November 30, 2023
Casey was excellent. He met all my needs in picking out my car. Everything I asked for in my car he made sure I had it and more. He was very pleasant and took his time. H He met all my needs in picking out my car. Everything I asked for in my car he made sure I had it and more. He was very pleasant and took his time. He even checked on me after my purchase. Casey was the best sales representative I've ever dealt with when purchasing a vehicle. Casey did a great job but the guy who handle the money was horrible and rude. Had it not been for how pleasant and hardworking Casey was in make sure I got a great deal on what I wanted I would have pulled out on the deal. But like I said, Casey exceeded my expectations and that's what kept me at Kia. Glad I got the Telluride and not the Palisade. Customer service means everything to me. Thank you Casey for your great service in helping me pick out my vehicle and getting a great deal. If you are looking to buy a car, go check Casey out at Jacksonville Kia in NC. The drive was well worth it minus the one rude guy. More
by rbiagas0629
Employees Worked With
Casey
November 28, 2023
Take your business elsewhere. The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off. These people rip their customers off and wonder why they have terrible reviews. More
by Your neighborhood crazy lady
Employees Worked With
Kenny and the entire service department
November 27, 2023
Lovely people always take great care of me while I am in there getting work done at the dealership there getting work done at the dealership More
by Atodd626
November 24, 2023
Terrance Hoffman was our salesman and he was great! Second car thru him. Great service Second car thru him. Great service More
by chopperjohn67
Employees Worked With
