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Jacksonville Kia - Service Center

Jacksonville, NC

4.3
261 Reviews

261 Reviews of Jacksonville Kia - Service Center

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June 08, 2024

Nice people. Having big problem getting answers from service departments about how long they need my car not returning calls. They have had it a week already. No More

by MORRIS.GP1988
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

This service has facility efficiently and professionally completed the maintenance on my Kia every time I have visited them. More

by nc.jtray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The problem was brought to the dealership attention months prior to the warranty running out and they said they couldn’t find nothing wrong. Then when the warranty ran out, miraculously they found the More

by Patrick Shearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

It was great customer service and it was very fast compared to other services I’ve been too More

by mavjon924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I go to there a lot. Very good service. People are professional and polite. Thanks for helping me on my repaors. More

by TERRYCONSOLIDATEDCONSTRUCTIONCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Came in for an oil change fast Speedy service even mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work More

by Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Very nice and helpful. Was communicative and made sure I knew what was going on with my car More

by JOSEPH.PEREZ0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

So far I haven't had any trouble from this dealership. I've always had good customer service when I go there for anything More

by annhpowell1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone that I've ever delt with there has been fantastic
June 04, 2024

Friendly, fast, knowledgable, and efficient! Never a problem to get scheduled. We appreciate Jacksonville Kia and we recommend them highly. More

by JRutherford
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

I just bought my Kia forte in October and have been coming since then. Since my first visit Kenny has helped me each time and has always been very informative and helpful with everything I've needed. T More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Morgan 5 stars
1
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