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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
319 Reviews
At Jacky Jones Chrysler Dodge Jeep Ram of Cleveland, we've dedicated ourselves to serving the automotive needs of RAM, Jeep, Chrysler and Dodge drivers around Cleveland. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Speaking of new RAM 3500 Chassis, RAM 1500, Jeep Renegade, Chrysler Pacifica and Dodge Challenger models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland. If there are any questions you have that needs answering, the automotive experts on our staff are here to cater to your every automotive need.
Interested in a pre-owned model instead? Well Jacky Jones Chrysler Dodge Jeep Ram of Cleveland has you taken care of as well. We know that top-of-the-line quality and reliability are key selling-points for any automotive purchase, new or used. With that in mind, we work tirelessly to ensure all of our used cars measure up to our stringent standards before they make it onto our lot.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 319 reviews
February 26, 2019
Great customer service. I brought my Ram 2500 to the dealership to repair the back seat heater on the passenger side. Mackenzie helped me and it was determined that the repai I brought my Ram 2500 to the dealership to repair the back seat heater on the passenger side. Mackenzie helped me and it was determined that the repair would be covered under my extended warranty. Parts were not available that day for the repair so I had to return for 2nd trip. When I returned after the parts came in, they turned out to be the wrong parts. So after making a 3rd trip to the dealership the correct parts were installed and all is working now. With this many trips ( I live 1 hour away and work 1.5 hours away) Mackenzie made the BEST out of the situation and was always friendly and very helpful. I appreciate her willingness to let me drive something so I did not have to wait around the dealership the 2nd trip and the 3rd trip. Thanks Mackenzie and Jackie Jones. More
by hfc165
Verified CustomerEmployees Worked With
Mackenzie Cain
February 26, 2019
Excellent Service Loved the service department! Hands down the best in the business! Mackenzie made sure that we were taken care of and kept us updated on the status Loved the service department! Hands down the best in the business! Mackenzie made sure that we were taken care of and kept us updated on the status of our car. More
by oneswaim
Employees Worked With
Mackenzie Cain
February 24, 2019
Five Stars Jacky Jones Chrysler Jeep Ram makes buying a new vehicle a pleasure. The sales staff goes the extra mile to make sure you have a very pleasant experie Jacky Jones Chrysler Jeep Ram makes buying a new vehicle a pleasure. The sales staff goes the extra mile to make sure you have a very pleasant experience. The facility is very clean and well organized, excellent selection of vehicles. My next vehicle will be purchased here. More
by FASTBOY64
Employees Worked With
February 22, 2019
Friendly folks My girlfriend and I have been there several times Service Dept always friendly and willing to help. Mackenzie always keeps me informed always greets w My girlfriend and I have been there several times Service Dept always friendly and willing to help. Mackenzie always keeps me informed always greets with a smile,Hope She is there many years to come More
by harleyhotdog8
Employees Worked With
Mackenzie Cain
February 14, 2019
DEF top off Needed DEF for my Ram 1500. 1st time seeking this service with Jacky Jones and from the minute I walked in the doors there were people helping me and Needed DEF for my Ram 1500. 1st time seeking this service with Jacky Jones and from the minute I walked in the doors there were people helping me and I got my DEF topped off and everything went better than expected. More
by tsato
Employees Worked With
The parts department, Mackenzie Cain
February 12, 2019
Fast and Friendly Work was prescheduled and they were ready and waiting when I got there. Called me when finished. Very pleased with the service. Will now do my Tru Work was prescheduled and they were ready and waiting when I got there. Called me when finished. Very pleased with the service. Will now do my Truck and Jeep service here at Jacky Jones. More
by tracyt54
Employees Worked With
Mackenzie Cain
February 04, 2019
Great Customer Service Knowledgeable, efficient and personable staff. Carol located a 2019 Ram 1500 with all the specialty equipment I was looking for. Very good trade in on Knowledgeable, efficient and personable staff. Carol located a 2019 Ram 1500 with all the specialty equipment I was looking for. Very good trade in on my 2017 Ram and great deal on the 2019. C.J. Handled the closing in record time. Service is also outstanding. People like Carol Greenwood, Mackenzie Cain and Bobby Jones make the process of buying and servicing a vehicle hassle free. It's the reason I come back to Jacky Jones CDJR time after time. More
by MFLOYD900
February 04, 2019
Very satisfying I viewed a car on their website and was interested. When I arrived I saw the car and was satisfied with it. They are very nice people. I would reco I viewed a car on their website and was interested. When I arrived I saw the car and was satisfied with it. They are very nice people. I would recommend them for your next ride. More
by BasHntr45
January 25, 2019
Small issues. Huge customer service I had a couple of small issues with my RAM 1500. Both, Harrison and Mackenzie Treated me like it was a huge job. They got me in, ordered the parts a I had a couple of small issues with my RAM 1500. Both, Harrison and Mackenzie Treated me like it was a huge job. They got me in, ordered the parts and called me back for the appointment. I was treated like a customer not a problem or inconvenience. Thanks More
by ctatum
Employees Worked With
January 25, 2019
#takingcareofcustomers Fast,Efficient and great people. I had just purchased a new Ram 3500 just a few days prior to my service visit and needed to have mud flaps installed Fast,Efficient and great people. I had just purchased a new Ram 3500 just a few days prior to my service visit and needed to have mud flaps installed. I had just stopped by, not thinking I would have it all done that day, but that is exactly what happened. The parts were there and they offered to install them while I waited. Seems like just a few minutes passed and I was ready to roll. Thank you to all in sales, parts and service at Jacky Jones. More
by chrislovesmegan
