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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
370 Reviews
At Jacky Jones Chrysler Dodge Jeep Ram of Cleveland, we've dedicated ourselves to serving the automotive needs of RAM, Jeep, Chrysler and Dodge drivers around Cleveland. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course, we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Speaking of new RAM 3500 Chassis, RAM 1500, Jeep Renegade, Chrysler Pacifica and Dodge Challenger models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland. If there are any questions you have that needs answering, the automotive experts on our staff are here to cater to your every automotive need.
Interested in a pre-owned model instead? Well Jacky Jones Chrysler Dodge Jeep Ram of Cleveland has you taken care of as well. We know that top-of-the-line quality and reliability are key selling-points for any automotive purchase, new or used. With that in mind, we work tirelessly to ensure all of our used cars measure up to our stringent standards before they make it onto our lot.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 370 reviews
January 11, 2019
Jacky Jones rocks! I needed to have a Uconnect software update and a map update installed. The directions were convoluted and confusing, and Jacky Jones techs were able I needed to have a Uconnect software update and a map update installed. The directions were convoluted and confusing, and Jacky Jones techs were able to work through it and get the updates installed. More
by charger69
Verified CustomerEmployees Worked With
Mackenzie Cain
January 08, 2019
Great Experience Our visit was great! Ms. Carol was amazing. She was sick and came into work to meet with us and help us. Thank you ! We greatly appreciate your kind Our visit was great! Ms. Carol was amazing. She was sick and came into work to meet with us and help us. Thank you ! We greatly appreciate your kindness! More
by chadandangela
Employees Worked With
January 08, 2019
Always a good experience at J.J. Mackenzie is friendly and a pleasure to work with. Good customer service and they work is always top notch. Mackenzie is friendly and a pleasure to work with. Good customer service and they work is always top notch. More
by stanhamilton52
Employees Worked With
Mackenzie Cain
January 05, 2019
Customer Service Great customer service at this dealer. Not just in service. I needed an antenna. My service writer ordered it for me. When I went to pick it up my ser Great customer service at this dealer. Not just in service. I needed an antenna. My service writer ordered it for me. When I went to pick it up my service writer asked the parts person to put it on for me. I could have done it but it made me feel valued and important. More
by tinamd
Employees Worked With
Mackenzie Cain
January 04, 2019
Honest and Easy Talked about the deal on the phone. Trade in, new truck, money down, and financing. When I got in the finance office it was the same deal. No gimmicks Talked about the deal on the phone. Trade in, new truck, money down, and financing. When I got in the finance office it was the same deal. No gimmicks, no added fees. Easy purchase. More
by jhol4679
January 04, 2019
Best Car Buying Experience Ever! Jimmy Fults was by far the best sales rep I have ever dealt with. Between him and CJ in Finance, I couldn't see the process going any better. Both o Jimmy Fults was by far the best sales rep I have ever dealt with. Between him and CJ in Finance, I couldn't see the process going any better. Both of these gents were very accommodating and personal. More
by JDubjeep12
Employees Worked With
CJ in Finance- 5 stars, Jimmy Fults
January 03, 2019
Excellent service department Only used the service department for an oil change. Service writer has always been very courteous and friendly. Service was completed very fast even t Only used the service department for an oil change. Service writer has always been very courteous and friendly. Service was completed very fast even though we were told that we were third in line and there would be a wait. More
by Edith's Toy
Employees Worked With
Harrison Dutton, Mackenzie Cain
January 03, 2019
No hassles Mackenzie and her crew are the best. She knew exactly what needed to be done and how to handle it..no surprises with price or wait time. Mackenzie and her crew are the best. She knew exactly what needed to be done and how to handle it..no surprises with price or wait time. More
by mnicho1743
Employees Worked With
Mackenzie Cain
January 03, 2019
Awesome service center Been here a few times and wont go anywhere else now. Customer service was 5 star and Mackenzie Cain is the best! Couldn't have ask for faster or more Been here a few times and wont go anywhere else now. Customer service was 5 star and Mackenzie Cain is the best! Couldn't have ask for faster or more friendly service. More
by alvincrews735
Employees Worked With
Mackenzie Cain
December 31, 2018
Great dealership to do business with! We can always count on Bobby Jones and his crew to take care of any issues we have. There are fair with their pricing. Have done business with the Ja We can always count on Bobby Jones and his crew to take care of any issues we have. There are fair with their pricing. Have done business with the Jacky Jones Dealerships for years. More
by glangevin07
