Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Appointment for service was great. On time, kept me informed I had prepaid so checkout was even better On time, kept me informed I had prepaid so checkout was even better More

This dealership kept our truck for over 2 weeks. The communication from the service department was terrible.I finally got my truck back and it has the same issue it had when I brought it to the deale The communication from the service department was terrible.I finally got my truck back and it has the same issue it had when I brought it to the dealership.The only thing done correctly was the fact that they allowed me to borrow a truck the second week they had mine. I'm now taking my vehicle to Akin. More

JJCDJR has cheerful and knowledgeable service advisors, and the repair was completed timely. I am completely satisfied with the service received. and the repair was completed timely. I am completely satisfied with the service received. More

The Service Department is always prompt and courteous. Always a pleasure to work with and explain exactly what our car needs and any recommendations for future preventative maintenance. Thanks gang! Always a pleasure to work with and explain exactly what our car needs and any recommendations for future preventative maintenance. Thanks gang! More

It was great! Everyone nice, helpful and professional. My car was finished in a timely manner. No complaints. Everyone nice, helpful and professional. My car was finished in a timely manner. No complaints. More

Easy to set appointment. Work completed in timely fashion. Service rep involved. New text message system. Work completed in timely fashion. Service rep involved. New text message system. More

Fast and courteous service, did exactly what they said they would do. Got me back on road quickly they would do. Got me back on road quickly More

Everyone is friendly and appears willing to help The facility is clean and a comfortable place to wait for service to be complete facility is clean and a comfortable place to wait for service to be complete More

Everyone very friendly. Amy is always on top of everything which makes it nice. Makes it less of a hassle to bring car in. Amy is always on top of everything which makes it nice. Makes it less of a hassle to bring car in. More

I arrived early and they were able to go ahead and get me in. Was there maybe 45 minutes and was ready to go. Employees were extremely nice and accommodating. in. Was there maybe 45 minutes and was ready to go. Employees were extremely nice and accommodating. More