Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

everybody at the body shop was great. . shout out to Chad and Jonathan for their great service and precise work!! THIS REVIEW IS FOR THE BODY SHOP!!!!!! . shout out to Chad and Jonathan for their great service and precise work!! THIS REVIEW IS FOR THE BODY SHOP!!!!!! More

Great service in a timely manor. The service rep was excellent and very knowledgeable. Would recommend service here anytime The service rep was excellent and very knowledgeable. Would recommend service here anytime More

At this moment it seems all work performed was done right. My only complaint is a lack of communication along the process. right. My only complaint is a lack of communication along the process. More

There's no such thing as a perfect dealership every single day. Even the best have off days when things don't go exactly as planned. What truly sets a dealership apart is how they handle those moments— single day. Even the best have off days when things don't go exactly as planned. What truly sets a dealership apart is how they handle those moments—and Jacky Jones CDJR Cleveland does it right. They stand behind their work, genuinely care about their customers' concerns, and go out of their way to make things right when an issue arises. The team is professional, courteous, and committed to delivering excellent service, even when the unexpected happens. More

Very knowledgeable about the product they sell,very professional very helpful with helping you understand different aspects of the vehicle for what you are going to be using the for. professional very helpful with helping you understand different aspects of the vehicle for what you are going to be using the for. More

Friendly, informative people. Have another one to service. Would refer you to anyone for dependable, quick service Have another one to service. Would refer you to anyone for dependable, quick service More

The best ever second to none very professional in every way would not take my vehicles anywhere else way would not take my vehicles anywhere else More

Warranty recall issue. Tara handled the whole process, from making the appointment to notifying me when the vehicle was finished. She is very professional. Tara handled the whole process, from making the appointment to notifying me when the vehicle was finished. She is very professional. More

Service was easily scheduled online and check in was easy and done quick and right the 1st time... and done quick and right the 1st time... More

Service was great, Amy got me in right away and informed me as soon as my vehicle was ready. me as soon as my vehicle was ready. More