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Jacky Jones Ford of Sweetwater - Service Center

Sweetwater, TN

4.7
93 Reviews

93 Reviews of Jacky Jones Ford of Sweetwater - Service Center

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August 05, 2023

Carla Walker was very helpful when we were there looking at vehicles. She is very friendly and we loved her. Sometime when we can purchase another vehicle we will hopefully come back there. ❤️ More

by cdcbs50
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Best experience I have ever had in my life. I am new to the area and was referred here. Service department is so good, I would never dream of going anywhere else. More

by JeffShaw.century21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Shauz is the best, when he told me to go home and pray about it before I decided, he had me lol More

by Heaventobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Anderson and Jeff King - the mustang man
June 27, 2022

Lori Boles always takes great care of us whether it’s sales or service! We highly recommend her to our friends and family! More

by Jason Pankratz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Boles
June 15, 2022

Lori Boles is the best to work with. She goes out of her way to make sure you get what you want.! If you are looking to buy a car please give her a chance, you won't be disappointed I pr More

by Sharenjanow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Boles
April 07, 2022

We were recommended to Jacky Jones Ford and they are fantastic. Every visit we felt comfortable and welcome. Shauz was outstanding from ordering to delivery of our new F150. We drove away knowing we had More

by lawrencefamily1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauz Daniels
April 04, 2022

Waited for 3 weeks for In warranty service and waited 4 weeks to finish..the transmission work More

by pocwatjim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Little john
March 29, 2022

Would highly recommend Jacky Jones Ford Sweetwater Tennessee and Mike Brown. Mike was great, he explained every paper that I signed, explained the warranty and service plan and helped me decide which More

by beckymcgrew571 on
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
February 25, 2022

I have purchased and serviced multiple vehicles from Jacky Jones. Lori Boles has always been excellent with delivery of vehicles and making sure they are properly serviced. More

by Gcurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Boles and Mike at Quick Lane
February 23, 2022

Great purchase process, very much stream line. None of the excess documents to go over. If you say no to a add on, don't worry there's no pressure! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
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