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Jacky Jones Ford of Sweetwater
Sweetwater, TN
493 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 493 reviews
June 04, 2026
Super awesome dealership no pressure and they bent over backwards to help me. We were able to do everything virtually and they even delivered my new Bronco to me an hour away in Cleveland. Skip the other d backwards to help me. We were able to do everything virtually and they even delivered my new Bronco to me an hour away in Cleveland. Skip the other dealerships and use these guys you won't regret it More
by Wyatt Durt
Employees Worked With
June 03, 2026
Everyone there is so nice and friendly. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. More
by paul
Employees Worked With
Other Employees :
BART Littleton
May 28, 2026
Although it took a bit to get our service appointment, everything was done and ahead of the promised timeframe. Thanks! everything was done and ahead of the promised timeframe. Thanks! More
by 22-F120
May 25, 2026
This is my second purchase from Jacky jones and my second from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that ev from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that everyone came in at once to buy so Lori stepped in to help out she was very nice and helpful as well I was needing out of a car and into a truck and those two didn’t stop working till they made it happen this should be your only stop when buying a car and Jacky jones really sets the standard for how a car dealership should be ran More
by Tayguningram60
Employees Worked With
May 02, 2026
30 thousand mile service. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. I Shall return. More
by htrent77
April 29, 2026
Headline: Returning Customer Finds Happiness Again! I had the pleasure of reuniting with Jacky Jones via Mandi Devine. The objective: Obtain a 2026 Mustang Eco Boost Fastback after having an enjoy I had the pleasure of reuniting with Jacky Jones via Mandi Devine. The objective: Obtain a 2026 Mustang Eco Boost Fastback after having an enjoyable two years with a 2024 Pony Convertible. I had the option of selling the '24 privately or turning into JJ. Happy to report JJ put forth a trade allowance that made the decision an easy one. The '26 was built on April 21 and arrived at JJ within a couple of days. Then, reprising the 2024 experience, JJ delivered my Molten Magenta Metallic Pony less than 48 hours later. I cannot avoid repeating myself (2024 review) - JJ and specifically Mandi provided exceptional service - totally customer focused and anticipated every question. Consummate professionals! I can recommend Jacky Jones Sweetwater unconditionally and with the utmost confidence. More
by Jolter D
April 28, 2026
The experience was seamless. Mandi Devine provided excellent customer service! She knew and clearly explained all of the options, answered my questions, and was always timely wit Mandi Devine provided excellent customer service! She knew and clearly explained all of the options, answered my questions, and was always timely with deal sheets and correspondence. More
by Satisfied Bronco customer
April 22, 2026
Jacky Jones employees are the best! They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. They make buying a car fun and keep the show room low pressure and inviting. Be sure to say hi to Ray and Jeff. More
by Bearfoott
Employees Worked With
Other Employees :
Jeff the sales manager
April 20, 2026
Outstanding service dept. Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! Trk was repaired quickly. Very helpful staff. Brittany was a sweetheart Highly recommend! More
by aglenn122
Employees Worked With
Other Employees :
Brittany was an extremely helpful and kept me informed. A great employee!
April 20, 2026
This dealership knows how to treat people and not jerk you around. My husband and I have done business with Jacky Jones Ford in Sweetwater TN for more than 20 years. They are the best! you around. My husband and I have done business with Jacky Jones Ford in Sweetwater TN for more than 20 years. They are the best! More
by satlove47
Employees Worked With
