Jacky Jones Ford of Sweetwater

Car purchase was simple and easy. I left with a full tank of gas. Sales staff were very friendly and accommodating. I would highly recommend this dealership. I left with a full tank of gas. Sales staff were very friendly and accommodating. I would highly recommend this dealership. More

I’ll save you some time and just ask for Mama Lori, you’re welcome you’re welcome More

I rate this dealership 5 because they are prompt in getting the job done . I would recommend them to anyone . Employee's are very well mannered and easy to communicate with and very professional. Thank getting the job done . I would recommend them to anyone . Employee's are very well mannered and easy to communicate with and very professional. Thank you . Tammy Miller More

I would highly recommend this dealership for sales and service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles a service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles anywhere else for service. I like having all of my services on file for easy reference and I earn points which come in handy. I love it when I take my car in and Nick says “no charge, you have earned enough points to take care of that today”. Thanks! More

Jacky Jones of Sweetwater had exactly what we wanted and made the buying process easy. Loved buying with Lori and will definitely be buying with her again made the buying process easy. Loved buying with Lori and will definitely be buying with her again More

I want to give a shout out to Jacky Jones Ford in Sweetwater, TN. I have never had such a comfortable and fun, yes, I said...FUN experience when buying a car. I am an independent woman and have had Sweetwater, TN. I have never had such a comfortable and fun, yes, I said...FUN experience when buying a car. I am an independent woman and have had traumatic experiences in the past with car buying. I actually had my brawny brother come with me so I wouldn't get taken advantage of. Jacky Jones Ford has a family-like, hometown feel to it. Everyone seems happy, they greet you with big smiles and honest eyes, which really helped bring down my protective walls. I would like to extend my sincere thanks to Kathleen Lisa, my salesperson and Caren Bishop in the Finance Department. I felt like I was talking to old friends. I knew they had my best interest at heart and did not try to oversell me on anything I did not want or need. It was SO refreshing! My brother left shortly after meeting Kathleen because he knew right away she could be trusted and would not steer me in the wrong direction. He said, "You don't need me here, they're great!". I am truly humbled and blessed to have had this wonderful, easy, and comforting experience. I highly recommend Jacky Jones Ford for your next car or truck, they'll treat you like an old friend and neighbor! More

Carla was just wonderful to work with we find she is a new friend now! The whole day just flew by during our visit. new friend now! The whole day just flew by during our visit. More

Good communication, professional personnel, thorough service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle afte service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle after receiving communication that it was ready. More

This 2025 Superduty makes my 4th purchase from Jacky Jones Ford and my 2nd from Lori Boles. I couldn’t ask for a better salesperson and friend! She’s went above and beyond to make this last purchase as Jones Ford and my 2nd from Lori Boles. I couldn’t ask for a better salesperson and friend! She’s went above and beyond to make this last purchase as smooth and easy as it could possibly be. I know I can always call her and count on her for any help I need. She’s the Best of the Best! More