Jacky Jones Ford of Sweetwater

Number one, Steve Croft did a major overhaul on my transmission. I haven't felt a transmission this strong since my 1976 Oldsmobile with a police special package when I was a deputy sheriff. Isiah C transmission. I haven't felt a transmission this strong since my 1976 Oldsmobile with a police special package when I was a deputy sheriff. Isiah Crowder did a complete rear axle replacement and changed all bearings and seals, setting the ring and pinion clearances to factory spec. Awesome job. Additionally, Cyrus Robinson installed a new cooling fan and sensor, and while under the hood, left it cleaner than when I dropped my Town Car off for the repairs. Steve Raper, the Service Manager, is certainly the best shop foreman I have ever delt with. Lastly, Bart Littleton, my service advisor, was excellent in all aspects of scheduling and coordinating the repairs with me. Highly recommend Jacky Jones Ford of Sweetwater's service department. More

Lori was great. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. More

Best vehicle buying experience I have ever had! Everyone was down to earth and friendly!! Super easy to work with and no hassling. Josee Weese answered all of my questions with patients and she had Everyone was down to earth and friendly!! Super easy to work with and no hassling. Josee Weese answered all of my questions with patients and she had a contagious smile! My young son was making his 1st big purchase. Everyone treated him with respect and dignity. They definitely have the family atmosphere!!!!! More

Best dealership all around. They will beat any deal and be straight and honest with you. Give them a try and I challenge you to try and find a better deal. They will beat it !! They will beat any deal and be straight and honest with you. Give them a try and I challenge you to try and find a better deal. They will beat it !! More

I typed a longer review earlier which didn’t save so this one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent w one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent was honored once I arrived at the dealership. Mandi took great care of me when I arrived, even working through communication issues with my bank. These ladies were amazing. More

⭐️⭐️⭐️⭐️⭐️ Service from Jacky Jones Ford. Mandi Devine is eager to get your business. She was fantastic in that She found the exact vehicle We were looking for, and proficiently answers qu Mandi Devine is eager to get your business. She was fantastic in that She found the exact vehicle We were looking for, and proficiently answers questions, and goes out of Her way to make the deal as smooth as possible. Great Job, Mandi, and Thank you, Again. More

Jacky Jones was easy to work with and had a very friendly and helpful staff. They took the time to answer a lot of questions I had about the F350 I purchased in regards to towing. My saleswoman Mandi was sup and helpful staff. They took the time to answer a lot of questions I had about the F350 I purchased in regards to towing. My saleswoman Mandi was super friendly and quick with responses and made everything a breeze for me. She even came into work on her day off to help me with my vehicle. Jeff and Mandi were also was very helpful in getting a muffler changed for me early in the morning so that it wouldn't delay my purchase. Great group of people over at Jacky Jones! More

I recently had the pleasure of working with Mandi while purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and a purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and attentive. She took the time to understand my needs and helped me find the perfect model that fit my lifestyle. Mandi's professionalism and passion for her work truly shone through, making the entire process smooth and enjoyable. I highly recommend Mandi to anyone looking to buy a car—she does an outstanding job! More

Great experience at Jacky Jones! Shauz and David were awesome. Highly recommend dealing with them. We will be back! Shauz and David were awesome. Highly recommend dealing with them. We will be back! More

I wrote a note on their website at 11:30 PM inquiring about a used Honda Pilot my wife had found and Mandi responded immediately that someone had looked at it that day and would have to let me know in th about a used Honda Pilot my wife had found and Mandi responded immediately that someone had looked at it that day and would have to let me know in the morning if it was still available! It was and scheduled a test drive Friday after work! We immediately loved it since it was like brand new and we drove it home that evening! Terry, the sales manager was awesome as well as Mandi and I told them we would be back for my new truck some day soon we hoped! I highly recommend this dealer as I have also read many of their service department reviews! This buying experience was excellent and we never felt pressured one bit! Look up Mandi if you can as she will take care of you pronto! More