Richard Bowen

Muy atento todos los que me atendieron y recomiendo ese concesionario al 100%,nos vemos pronto,gracias concesionario al 100%,nos vemos pronto,gracias More

by Nelson mazola Fuentes Verified Customer Verified Customer

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There were issues that I noticed with the vehicle that I was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the ve was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the vehicle, needing new tires and also needing a spare tire. I was promised that those things were gonna be taken care of and they never were. Then, when I went to actually purchase the vehicle, I asked to look at it one more time, and I was Usher around in the building and ponded off to multiple people and never was allowed to go look at the vehicle until everything was signed and then when I asked about the spare tire, I was just told that oh you can find one online for cheap. Have a good day and practically pushed off the lot then 30 minutes after leaving the dealership, the check engine light came on and when it was scanned, it was saying a cylinder misfire, which was the ticking sound. I notified the dealership and they advised me to bring it back the next business day, which I did they kept my vehicle and put me in a small compact and after 2 to 3 weeks, I received a phone call to advise me what was all wrong with my vehicle to which they stated was going to be several thousand dollars and how would I like to pay? I advised them that I was not going to pay that I was promised that all these issues were going to be fixed to the point where I actually had text messages from the car salesman, stating that he is in the shop with my vehicle getting everything fixed. After about 2 to 3 months and me filing a complaint with a Better Business Bureau, they finally agreed to cover the cost of repairing some of the issues which the main ones were the engine and AC. I was also only given a bigger vehicle after having to file a complaint with the Better Business Bureau. Also during this process I was informed that I was not eligible for one of the insurance that I Was sold with the vehicle That had to do with replacing a key if it went missing in order to be eligible for it I had to have two keys to which I was only given one and when asked about a key, they stated that’s the only key that was given. More

by richie.cuellar Verified Customer Verified Customer

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This dealership is horrible. By far the worst experience I’ve had at a dealership. Do yourself a favor and go somewhere else. By far the worst experience I’ve had at a dealership. Do yourself a favor and go somewhere else. More

by gwharton98 Verified Customer Verified Customer

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I’m really appreciating every visit to Jacob’s Mitsubishi for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer all my questions with patience and excellence … go the extra mile for me … I love coming here and am enjoying getting to know more and more of the men and women who are. Thank you everyone from the Sales Mgr, Richard Bowen to the people in the service department. More

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I had a good and quick experience, typical dealership stuff. Nate was my sales guy, overall cool guy. Jermey was also cool. Was a quick in and out process. stuff. Nate was my sales guy, overall cool guy. Jermey was also cool. Was a quick in and out process. More

by Dylan Verified Customer Verified Customer

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Fast and quality service. I will take my vehicle there again. Nice folks and a professional atmosphere. I will take my vehicle there again. Nice folks and a professional atmosphere. More

by btomassetti Verified Customer Verified Customer

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Entire Team very helpful. Great experience! Would reach out again when looking to purchase another vehicle. Great experience! Would reach out again when looking to purchase another vehicle. More

by thesportsfan1334 Verified Customer Verified Customer

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Most wonderful experience I’ve ever had buying a car. Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! Personable, patient, helpful. Friendly, knowledgeable … I highly recommend! More

by scott.harbert Verified Customer Verified Customer

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Thank you for your service this was a very easy process! Thank you Jael Richard and Jeremy!! Thank you Jael Richard and Jeremy!! More

by lsustachek Verified Customer Verified Customer

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Good sales experience. They answered every question I asked and when there was an issue, Richard made it right. They answered every question I asked and when there was an issue, Richard made it right. More

by DAB123 Verified Customer Verified Customer

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