Jacobs Mitsubishi Wesley Chapel

Had 4 new tires put on my Outlander . . I was in and out in no time .. My Outlander rides great !!! . I was in and out in no time .. My Outlander rides great !!! More

Our salesman Nate was very good and helpful. Nice place variety of cars available. not just mitsubishi Nice place variety of cars available. not just mitsubishi More

Could not have been easier and everyone was so courteous and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. More

I bought a 2018 Mercedes S560. My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the ca My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the car. They did agree to reduce the price by $500 for that which was good. The issues came after the sale. Since I already had a check from my credit union for initial amount they owed me the $500 plus some extra on the sales tax they had miscalculated. Total owed back to me was just over $600. Well here it is June 14 and I bought the car April 5th and still no check. In addition although they had the check from my credit Union and I told the name of the credit union they sent the title to a different credit union so we still have no title. Repeated calls don't seem to get it fixed. I waited this long to write the review hoping they would fix these issues but finally got tired of waiting. 2 months and counting with no title and no check for the amount they owe me. One lady actually called and said they didn't owe me the full amount as they miscalculated the sale tax and didn't owe me as much but when I went back to the bill of sale they had actually charged me more than the 7% for my area. More

I came to Jacobs for a new car, I made an appointment with Natalia Sanchez yesterday to talk to her today. I was very impressed with her quick respond to me. We e-mailed a few times so she knew what i wa with Natalia Sanchez yesterday to talk to her today. I was very impressed with her quick respond to me. We e-mailed a few times so she knew what i wanted. after we hung up on the phone Sandy Called me from the dealership to make sure everything was good.I went for my appointment at 1:30 I got lost so i called the dealership and Sandy answered the phone and got me right to the dealership right away. When i walked in Natalia Sanchez greeted me with a very nice smile. then Sandy was there to introduce herself to me and then Richard came out to let me know he will be helping me also with the financing.It was a fantastic experience, very professional, I would highly recommend Jacobs Mitsubishi,Wesley Chapel to any one thinking about buying a car.. Thanks everyone. Sabra Mccarty More

We actually get the truck on Friday, so it is sort of an unknown. But we enjoyed working with Eddie & Jeremy in replacing our Ram 2500 with a larger Ram 3500. unknown. But we enjoyed working with Eddie & Jeremy in replacing our Ram 2500 with a larger Ram 3500. More

Smooth transaction, very easy to work with them. Emilio was helpful and for sure will recommend him to friends. Emilio was helpful and for sure will recommend him to friends. More

It was a great experience, everyone is so friendly. Did everything possible for me to get what I needed Did everything possible for me to get what I needed More

Car as advertised, Duane was very knowledgeable, friendly and made us feel welcomed. I think the final deal was fair and worked for both of us. I would buy another car from Jacobs. There is some follow up and made us feel welcomed. I think the final deal was fair and worked for both of us. I would buy another car from Jacobs. There is some follow up to repair scratched passenger tint but minor. While Nate wasn’t available for appointment time, Duane was great. Manages provided good information. I was told the car came with warranty for coating on interior and exterior but no paperwork? Thanks Jacobs More

Amazing dealership. Everyone was very professional. With special attention to Nate and Jeremy, who helped us out with the purchasing our new vehicle. The dealership was Everyone was very professional. With special attention to Nate and Jeremy, who helped us out with the purchasing our new vehicle. The dealership was very clean and high-tech. I look forward to bringing our vehicle in for service in the future. I will definitely recommend anybody to this dealership. More