
Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Staff was very friendly. Decent amount for our trade in. Air suspension light came on during test drive, and were told to bring it up the following weekend for service to loo Decent amount for our trade in. Air suspension light came on during test drive, and were told to bring it up the following weekend for service to look at. Light is back on and transmission isn’t shifting well and hasn’t been since we took it home. We were convinced to pay $6k for a warranty that we can cancel in 60 days, but now it seems we’ll have to keep it since the truck has multiple issues. I would expect better inspections on used cars from a dealership than a used car lot, but nope, not here. Now stuck in a higher payment than we wanted, a higher interest rate than we qualify for, and will have to refinance. All of this writhing one month of buying. Would not recommend. More
Obi was very professional and very helpful in giving information about my purchase. And update information about my purchase. And update More
I had a great experience with purchasing my vehicle. Christopher made it quick and simple. Very happy with my overall experience! Christopher made it quick and simple. Very happy with my overall experience! More
Obi was awesome. No typical car salesman stuff-straight up and honest! Great experience with him. No typical car salesman stuff-straight up and honest! Great experience with him. More
Our salesperson Obi was very professional, handled our questions with ease. The sales negotiation was fair, paperwork was a smooth process. From test drive to driving out in my new vehicle was only a coup questions with ease. The sales negotiation was fair, paperwork was a smooth process. From test drive to driving out in my new vehicle was only a couple hours. More
Highly recommend Obi, wouldn’t change the salesman in the world, love the guy, very pleased. world, love the guy, very pleased. More
Fast and efficient. They worked a great deal for me for exactly what I needed. Greatly appreciated They worked a great deal for me for exactly what I needed. Greatly appreciated More
I recently purchased a used Cadillac CT5 from Jacobs. While I will say that the salesman (Fabian) was great, I would still be very leery of purchasing anything used from this dealership. They claim that While I will say that the salesman (Fabian) was great, I would still be very leery of purchasing anything used from this dealership. They claim that all of their used vehicles are thoroughly inspected, and safety of their customers is their top priority, but after bringing my new purchase to my local Cadillac dealership to be looked over, that was found not to be the case. The primary reason I took my new purchase to my local Cadillac dealership was to get the oil changed even though Jacobs put on the Carfax that this was done by them. They did offer to change the oil for me since it was not done, but this was several days after the fact and after I brought it to their attention that it was claimed to have been done and wasn't. I live over an hour away from Jacobs and I was not going to drive that far for an oil change that should have been done in the first place. Once at my local Cadillac dealership, I mentioned a concern with my suspension as it felt the car rode very hard. After the tech put the vehicle on the lift, they called me to the back to show me what was causing the issue. All four of the tires on the vehicle were completely worn on the inside with one ready to start showing the tire cords. 3 of the 4 had small chunks of rubber missing. The tech and service advisor said it was a good thing I brought it in because it would not have been long before I had a tire failure. Remind you, I picked up the vehicle less than a week ago and only drove approximately two hundred miles. For a dealership that pushes safety and thorough inspections of used vehicles, this is clearly not happening and if an inspection was done and they allowed a vehicle with tires in this condition to be sold, they truly do not care about anyone's safety. More
Service from Pavel and Jennifer Ivy was wonderful, they were friendly, professional and listened to me. This is our second purchase at Jacobs Mitsubishi (my husband bought a pre-owned truck) and we are hap were friendly, professional and listened to me. This is our second purchase at Jacobs Mitsubishi (my husband bought a pre-owned truck) and we are happy with the persona touch service. More