Jacobs Mitsubishi Wesley Chapel

Terrible experience so far. Bought a Porsche 718 with them, did all the negotiation over the phone David did a good job providing all requested info and final outdoor price. All Bought a Porsche 718 with them, did all the negotiation over the phone David did a good job providing all requested info and final outdoor price. All set was informed by him could pay using my credit card or do a Wire, after driving almost 3 hours to their dealer was informed that the only way to get the car same day and not having to drive 3 hours back home and another 3 back to pick up the car was if I do a Financing with them. That would cost me at least another 400usd with one month interest and financing charges ( what would still be cheaper than drive both ways again). Basically they lied to me to get me into the dealer in order to rip me off some extra cash. The worst was still to come, after paying the Finance Bank, got a letter with the release of the lien and informing that the Dealer never submitted the title to them so they couldn't help me with that and suggested me to check with DMV. Went to DMV just to discover that the Dealer after almost 2 months never submitted the title to them neither. I'm trying a return from the dealer over the phone for the past 2 weeks "We gonna call you back " and never do. Now looking for an attorney and filling up a complaint with Florida Highway Safety and Motor Vehicles. Just avoid the headache and buy your car somewhere else. More

Obi was great and truly cared about the opportunity to help a customer. The rest of the experience was riddled with misleading statements, excuses and lack of transparency. At the end of the day all the “ help a customer. The rest of the experience was riddled with misleading statements, excuses and lack of transparency. At the end of the day all the “issues” one may have with car dealerships and their tactics were exacerbated by this experience. More

I would personally not purchase a vehicle here again. Process of buying was fine, however the car was supposed to have ceramic coating and all this extra stuff they claim is $2000 package but looking at Process of buying was fine, however the car was supposed to have ceramic coating and all this extra stuff they claim is $2000 package but looking at the vehicle it wasn't done. Also I was told it was detailed but since they had to drive it to me it got dirty. Not sure how windows inside and floors got dirty except drive side would be understandable. Overall it's a Mitsubishi dealer claiming to be some 5 star dealership but that's definitely not the case. Nothing sets them apart by any means in my opinion. I bought an EV vehicle and was given it with 18 miles range left. Overall seems ridiculous to me and to the vehicle manufacturer when I spoke with them. More

Good customer service, the salesperson was very professional and answered all my questions efficiently. Very good experience buying my first Mitsubishi ever professional and answered all my questions efficiently. Very good experience buying my first Mitsubishi ever More

Great work! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! More

Purchasing the Outlander was a smooth and straightforward experience. The dealership staff were helpful, the paperwork was minimal, and I was able to drive away with the vehicle the same day. experience. The dealership staff were helpful, the paperwork was minimal, and I was able to drive away with the vehicle the same day. More

Very prompt and friendly both sales person and finance manager where polite and honest and the process was quick manager where polite and honest and the process was quick More

Wonderful service! So good we even bring our non-Mitsubishi cars to be serviced at Jacobs! So good we even bring our non-Mitsubishi cars to be serviced at Jacobs! More

Best experience ever. Dave Cancino and thomas were great! If recommend them to al My family and friends. Thank you so much Dave Cancino and thomas were great! If recommend them to al My family and friends. Thank you so much More

It was a great, smooth and quick experience. David shared options, listened to my concerns, worked around the commercial offer and went above and beyond to make sure that i could get the most ou David shared options, listened to my concerns, worked around the commercial offer and went above and beyond to make sure that i could get the most out of the deal. I would definitely go back for a second car. thanks. More