Jaffarian Toyota

Excellent Customer Service Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding servic Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding service! More

Excellent service as I did not have an appointment I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me post I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me posted and I was in and out in a very short time thanks to Lance and crew. More

Purchase new Rav4 The whole transaction was very smooth. Maggie Paulino gave us great service. Everyone was friendly. The price was good and service has been good in th The whole transaction was very smooth. Maggie Paulino gave us great service. Everyone was friendly. The price was good and service has been good in the past. More

Bought a new Prius We went to Jaffarian's looking to buy either a Prius C or a Prius 3 - we had a Prius and love the car. Salesperson Brian Burke was low key and friendl We went to Jaffarian's looking to buy either a Prius C or a Prius 3 - we had a Prius and love the car. Salesperson Brian Burke was low key and friendly and the entire process was easy. We decided on a 2015 Prius 3, and picked the car up the next day - everything went like clokc-work and we love our new car.. More

Exceptional service from Franco Espaillat What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and What I took away from this visit to Jaffarian was the exceptional service I received from Franco Espaillat. I had a last minute problem at home and Franco worked with me to change my appointment time. Then when I came in for service I left a coupon on my seat and Franco made sure that I was credited for it. I called him during the day to ask that he get me a quote for a part (with installation) and he followed-up as he said he would. When I arrived he had a great demeanor and was a pleasure to work with. Steve p.s. I really wanted to submit this review to put in a good word for Franco but this DealerRater s u c k s. If you really want to see how your employees are doing then why do you make it so hard for a customer like me to provide feedback. I'm either forced to login with facebook, which I do not want to do for privacy and spam reasons, or I'm forced to created a new userid, but I already have one but I can not login. And when I say "forgot password" the DealerRater application freaks out and sends me to a webpage with an error. You could just call and ask for my opinion. Get rid of DealerRater is my advice. And give Franco a raise! Steve s_zukowski@hotmail.com More

routine service They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishmen They are always accommodating and polite at Jaffarian Toyota, doing the little extras and on time, too!You feel you are at a neighborhood establishment; they remember you! More

Collision work at insurance company request Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was e Took two weeks to complete repairs.Nobody communicated with me what the delay was or how much more damage there was above the appraisal.The work was excellent and the drop off,rental,and pickup were fast and courteous More

A Positive Experience We were originally shopping or a used Prius or hybrid Camry. After 2 visits we ended up buying a new Prius at a price we were comfortable with. Salesm We were originally shopping or a used Prius or hybrid Camry. After 2 visits we ended up buying a new Prius at a price we were comfortable with. Salesman Josh was very professional, gave us the information we required and didn't tell us his life story while we were test driving a car — which allowed us to focus on the vehicle. All in all, a positive experience. More

Winter tires I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires f I brought my2014 hybrid Avalon in for 25,000 mile service, wipers and winter tire change over. I also got a 4 wheel alignment. They stored my tires for free, a great bonus. The tire cost was in line with a few other places. The only negative is avalons use a special wiper blade that cost $65. More

Outstanding Service & Attention Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to m Yesterday I called for an inexpensive part and asked to have it mailed to me because I'm too busy to get to the dealership. Instead they drove it to my house this afternoon. Gary runs a solid business and he cares about his customers. His is a family-owned, neighborhood shop that knocks it out of the park every time I call. More