Jaffarian Toyota
Haverhill, MA
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My wife and I were looking to buy a used RAV4s. We visited (and walked out of) several dealerships. When we arrived at Jaffarian, Louis Monteforte did everything right that the others got wrong. We go visited (and walked out of) several dealerships. When we arrived at Jaffarian, Louis Monteforte did everything right that the others got wrong. We got fast straight answers to every question, no pressure, no hard-sell or up-sell. We were politely offered some add-ons and they respectfully accepted our decisions. We are pleased enough with the purchase - and process to reach it - that we will be returning next week for another. More
My purchase of the new car was fast, effective and easy. I would buy a car there again! I worked with a dealership in Portsmouth nh for more then a month and had no luck with the price that I was willing to I would buy a car there again! I worked with a dealership in Portsmouth nh for more then a month and had no luck with the price that I was willing to pay. As well the Portsmouth dealership already services our other 3 Toyota's we currently own today, now we own 4. Therefore it was more then frustrating that for $800 they would not meet our price. We went to Jaffarian on a Saturday, told them exactly what we wanted and in 20 minutes we were drawing up the contract. The Portsmouth sales man called us to see what we were up to, and when my husband said we bought a car at Jaffarian he hung up on my husband. My husband called him back and said not to be that way. I will shop at Jaffarian again! More
I've known Jimmy along time. He is a straight shooter and tells it the way it is. I told him what I wanted and the finance I wanted and he made it happen. Jaffarian Toyota has been around forever because of tells it the way it is. I told him what I wanted and the finance I wanted and he made it happen. Jaffarian Toyota has been around forever because of sales people like Jimmy, I will always buy my cars from this dealership. More
Had a blowout on the highway while driving from Maine through Massachuttes to a funeral in Connecticut. Not only was the tire destroyed but also the rim, as well as some other damage. When I explained m through Massachuttes to a funeral in Connecticut. Not only was the tire destroyed but also the rim, as well as some other damage. When I explained my prediciment, they (read Brendan Flint the Service Rep) was very accomodating. They got me in quickly and back on the road in a very reasonable length of time. I made it on time for the funeral. Made me feel like I was an important longtime, established customer!!! More
I am truly disappointed with the salesmanship and credibility of this dealership. I recently inquired about purchasing a 2008 Nissan Rogue with my trade. The salesperson was reluctant to deliver co credibility of this dealership. I recently inquired about purchasing a 2008 Nissan Rogue with my trade. The salesperson was reluctant to deliver concrete pricing options, even though I requested them several times. After my salesperson continually ignored my requests for concrete pricing, I was finally able to receive the bottom line on the vehicle. Sadly, I was informed by my salesperson that the advertised price was the absolute bottom line. In my experiences, I've become rather confident that advertised prices are not the final price. Overall, if you're looking to purchase a vehicle from a credible company that is willing to work with their customers, look elsewhere. I am truly dissatisfied with my experiences at Jaffarian Toyota. More
I went into Jaffarian Toyota and was more than pleased with the service I was provided by Sarkis Shamshoyan. I almost left and went to another dealership until I met Sarkis. His demeanor and overall exper with the service I was provided by Sarkis Shamshoyan. I almost left and went to another dealership until I met Sarkis. His demeanor and overall experience was the reason I chose to purchase my vehicle there. The fulfillment of customer needs and individual approach of the sales manager made buying the car a very easy and pleasant procedure. More
my first time dealing whit this dealership overall i will give exellent rating. the parts departement is very friendly and the sales person (michael kemp ) was very friendly and he helped out even on is day give exellent rating. the parts departement is very friendly and the sales person (michael kemp ) was very friendly and he helped out even on is day off very good job. i would buy again in the future. the building is state of the art and very clean. More
This is the first time in I can't remember how long that I had had such a POSITIVE experience when purchasing a used car. Jim is an OUTSTANDING sales man and YES I will recommend Jaffarian to all my friend I had had such a POSITIVE experience when purchasing a used car. Jim is an OUTSTANDING sales man and YES I will recommend Jaffarian to all my friends! I will be back!!! THANK YOU! Madelyn Walsh More
Negotiating to a reasonable price for the car is rather difficult at this dealership. It a was difficult struggle getting them down to the recommended price of the vehicle. I would suggest that you go pr difficult at this dealership. It a was difficult struggle getting them down to the recommended price of the vehicle. I would suggest that you go prepared with numbers and bring a friend that is a good negotiator. Most importantly, don’t be afraid to walk out if the price is not right. No matter how friendly a car dealer may seem, always remember they are not your friend and will take advantage of you whenever they can. After we got down to our price they did sneak in the $299 document prep fee. After you are done negotiating you then have to sit with the business manager who will try and sell you an overpriced car warranty. Just say no! More
I have no complaints about my purchase last weekend of a 2010 Toyota Corolla. Louis was friendly and supportive. I do feel he listened to me and while I know he needs to sell cars, I felt he worked on my be 2010 Toyota Corolla. Louis was friendly and supportive. I do feel he listened to me and while I know he needs to sell cars, I felt he worked on my behalf. I was very grateful that he drove the car to my town office - it made that part of the purchase experience quite easy and far more pleasant. He did everything with a smile and constant reassurance that I would be satisfied ... and I was! Tom Adams conducted the business end and while I had to wait quite a while for him, once we were working on my purchase, he was focused. (didn't answer his cell phone!) He convinced me to get the warranty which I usually don't do. But I don't usually buy a brand new car! Jaffarian has my business. I will bring in the car loyally for tune ups. And finally I love that this is only 15 minutes from where I live! More








