
Jaffarian Toyota
Haverhill, MA
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Up Front And Honest I explained my experience with an other dealership to an employee who I know and he put me in touch with the manager there. I feel they were honest an I explained my experience with an other dealership to an employee who I know and he put me in touch with the manager there. I feel they were honest and upfront and did not pressure you to buy. I ended up getting a better car for the price compared to the other dealer. More
First Car This was my first car buying experience and Chris made it one that was very easy and understanding for someone who didn't really know what they were d This was my first car buying experience and Chris made it one that was very easy and understanding for someone who didn't really know what they were doing. He gave me a lot of different options and made sure i would be okay when I left the dealership with my new car. More
customer service Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved t Very professional and was updated on my vehicle concerns in the future. Pleasant staff and answered all my questions in a professional matter. Loved the text messages More
Factory Airbag Recall Toyota Matrix Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average w Customer service was excellent. Everyone was friendly, attentive and quick. Highly efficient and welcoming. Pleasant wait room and less than average wait time. Great experience overall! More
Excellent service Ricky went above and beyond for me during my first car buying experience on my own. He showed me exactly what I was looking for and made it an easy pr Ricky went above and beyond for me during my first car buying experience on my own. He showed me exactly what I was looking for and made it an easy process. He was polite, thorough and thoughtful. He stayed late on a Saturday so I could pick up my vehicle and set me all up! More
Excellent Car Buying Experience My sales person Ricky Arora was very clam, respectful and professional. He took his own time to explain each and every option ,He was very helpful in My sales person Ricky Arora was very clam, respectful and professional. He took his own time to explain each and every option ,He was very helpful in my car purchase. I wasn't ready but the way Ricky explain, Why I should buy a car from this dealership It was amazing. Just a Lovely experience! Great Asset to the dealership. Keep up the good work and great moral example for others. I'll recommend him to all my friends and family. More
NEW 2018 TOYOTA COROLLA LE LEASE This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my This is the second time I have leased with Jaffarian. I had a service appointment scheduled on Friday, May 25, with no intention of leasing until my current lease expired in October of 2018. I simply went to the Sales Department as a "fact-finding" mission to ascertain what costs I would incur if I were to lease a similar vehicle from them in October. I intended to shop around dealerships for the best offers when the time came. I was immediately greeted by the General Sales Manager who was most affable and intelligent, and he listened to all of my concerns patiently. He answered all of my questions, accommodated all of my requests, and we made an agreement resulting in my leasing a 2018 Corolla LE that very day -- something I never planned to do. I believe it was an interaction that served both of us well. He set me up with Ricky Arora to review all of the information necessary to close the agreement. Ricky, as well, was most knowledgeable, professional and courteous; he never pressured me, and he clearly explained and showed me all the intricacies of the new Corolla LE I was about to lease. He spent a great deal of time with me, never rushing me. More
Lease experience Great service as always, I have been a loyal customer for over 25 years and constantly recommend Jaffarian to anyone I know. Top notch experience all Great service as always, I have been a loyal customer for over 25 years and constantly recommend Jaffarian to anyone I know. Top notch experience all the way around. More
Dealership Hi, The staff was friendly and very helpful. I would recommend someone interested in purchasing a new vehicle. The staff there have the clients inter Hi, The staff was friendly and very helpful. I would recommend someone interested in purchasing a new vehicle. The staff there have the clients interest in mind throughout the process. More
Amazing service all around I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota de I brought my truck there for the first time and this is by far the best Toyota experience ive ever had. Ive always had good service at other Toyota dealerships, but Jaffarian is the best. David was my service advisor and was so helpful and patient while i figured out if i could have some unexpected and fairly urgent work done on the spot, he took the time to actually talk to me about each issue instead of just giving me a laundry list, i really appreciated how personable and thoughtful he was. I was able to have the work done, and was very impressed they got everything done in a few hours and everyone was so kind and friendly throughout the process. It was a great experience and as long as i live in the area, i will always go there! More