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Jaffarian Toyota

Haverhill, MA

4.7
2,046 Reviews

600 River St

Haverhill, MA

01832

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2,046 Reviews of Jaffarian Toyota

September 22, 2015

30K checkup I thought the service was sized appropriately. I liked how they found the nail in the tire and offered to patch it. Normally, I would that myself - More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco
September 21, 2015

very good good service friendly people I am very happy an satisfied with everyone at Jaffarian I got what I wanted and in my price range I definitely will More

by gilbouj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
September 20, 2015

Very positive experience Car check in was quick, rental car promptly provided by professional staff. Car problem was diagnosed and repaired same day. The write up was very cle More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Espaillat
September 19, 2015

very satisfied I am very happy an satisfied with everyone at Jaffarian they went out of their way to make sure I got what I wanted an in my price range so on that no More

by lalaing65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brain st'luis
September 19, 2015

Great customer service! Maggie and Sarkis worked hard to find me the exact car I wanted. I am very happy with the service at Jaffarian Toyota. I will be coming back! More

by Penny
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan, Maggie Paulino
September 17, 2015

Fast and Professional Customer Service Had Rav4 in for recalls and tire rotation. Excellent customer service! Your advisor, Lance even checked my vehicle, upon my call request, to ensure a More

by Delta87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
September 17, 2015

Professionalism From the time I entered the dealership until I left everyone was professional, very helpful, patient, and respectful. All worked together to be sure t More

by Elli14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson, Carl Rogers, Mike Benoit, Katherine Frost, Gavin Jaffarian
September 15, 2015

dishonest. Traded a car in on a new car lease. Dealership tried to get me to put in claim on my insurance for small crack in windshield AFTER all paperwork had More

by nojaffarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales and service
Sep 28, 2015 -

Jaffarian Toyota responded

Our sincere apologies on this glass matter. We have never encountered a situation where we have had to deal with a "deductible" on repairing a windshield through a Massachusetts insurance company. When we called your insurance company to have them repair the glass...we were told that there had been a previous repair and that there would be a $500 deductible. In good faith, we called you to alert you of this matter, and that we could save you some money if that was the case, and repair the glass for you. When we realized that there was a mix-up in commucation between us and the insurance company...we decided to take care of the windshield ourselves at no cost to you or your insurance company. Again, our apologies, we were trying to do right by you and make the transaction as simple as possible for you. We hope you are enjoying your new vehicle...please feel free to contact me with any issues you may encounter...as we would be happy to assist you! Thank you Sarkis Shamshoyan 978-234-1211

September 13, 2015

Great service! Always fast and friendly service when I visit. Answered any questions I had in an efficient and timely manner. Very knowledgable staff. Would not hesi More

by TomBrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Benoit
September 11, 2015

Great job--efficient employees My car was rear-ended and I brought it to Jaffarian for the collision repair as that's where I bought the car and have always had it serviced. I deal More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Foss
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