Jaffarian Toyota

Buying a brand new 2017 Highlander LE Plus (PY inventory) I was looking for a new 2017 Highlander. Jaffarian gives me the most reasonable price. The offer is very informative. Follow up questions are answered I was looking for a new 2017 Highlander. Jaffarian gives me the most reasonable price. The offer is very informative. Follow up questions are answered immediately and to the point. The visit and test drive is very pleasant and the car salesman (Glen Davis) is very professional, attentive, and no pushy. Negotiation is very courtesy and we reach the agreed price without tussling. Paperwork is quick and the car is spotlessly ready and delivered on time. I would definitely recommend my friends to check out this dealer first before others. More

New purchase I've been a customer of Jafferian Toyota for many years and again, they've exceeded my expectations. Huge thanks to Gary Clark and Richard for making I've been a customer of Jafferian Toyota for many years and again, they've exceeded my expectations. Huge thanks to Gary Clark and Richard for making my experience a pleasure and pain free. Also to Gary Jaffarian for always making me feel the love when I go back for whatever the reason!! He remembers details of my first purchase of not only one vehicle but two!! His dad Richard (RIP) was a major part of that deal. I love my new Highlander and love my 2 salesmen, Gary Clark and Richard, you've made me one happy lady!!! More

Purchased New RAV-4 Very nice dealership, excellent sales dept.. Traded in a Ford Fusion for the 2018 RAV-4. I like the higher distance from the ground seating of the R Very nice dealership, excellent sales dept.. Traded in a Ford Fusion for the 2018 RAV-4. I like the higher distance from the ground seating of the RAV-4, easy on the knees. I very much like all the safety features in the new Toyota. The back up camera is excellent and the lane departure warning system is excellent. Have not had the car long enough to have experienced and know all the features yet. Learning how to use something new every day. So far I love it, and I feel so much safer in this vehicle. My salesperson, Tom Rosenthal, was the best. Very nice to work with and took the time needed to answer all my questions. Great experience overall. More

Purchased new 2018 Highlander XLE AWD I knew what I wanted when I arrived at Jaffarian. I had done my research and wanted to test drive the car to be sure it was what I wanted. Richard set I knew what I wanted when I arrived at Jaffarian. I had done my research and wanted to test drive the car to be sure it was what I wanted. Richard set it up for me and I actually ended up getting the car I test drive. Wanted a different color that was just delivered so they got that for me while I was driving the car. I feel I got a good deal and exactly what I wanted. They had a great selection. Richard was very helpful, patient and not pushy at all. It was an enjoyable experience, unlike experiences I have had at other dealerships. They have gained my trust. More

Purchase a new car Chris was awesome. He was very helpful & answered all my questions and addressed all y concerns. He was very courteous and professional and a pleasur Chris was awesome. He was very helpful & answered all my questions and addressed all y concerns. He was very courteous and professional and a pleasure to work with. I'll definitely be buying my next car from him! More

Excellent service tailored to our needs When we met Maggie Paulino we were both surprised by her youth but then even more surprised by her professional manner and thorough knowledge of cars. When we met Maggie Paulino we were both surprised by her youth but then even more surprised by her professional manner and thorough knowledge of cars. She went to great lengths to meet my needs, including making a trip to the Motor Vehicle Office to obtain the specialty license plate I wanted and doing it quickly enough that we were able to take delivery on the date we were promised. I had been planning on getting another hybrid but Maggie explained that as I was only driving 7000 miles a year on local roads and was looking to save money on the new lease, a hybrid wouldn't save me enough in gas to be worth the extra cost. I'm finding I get good mileage on the standard Camry and love the car. And Maggie, is terrific. I'll buy anything from Maggie anytime! More

Excellent professional service. We were warmly welcomed the minute we walked in the door. We received courteous, professional and personable service throughout our visit. We will def We were warmly welcomed the minute we walked in the door. We received courteous, professional and personable service throughout our visit. We will definitely return. More

Very good Service Salesman was there to help when we walked in and was very knowledgeable of products. We had many questions all were answered. At the time we has a c Salesman was there to help when we walked in and was very knowledgeable of products. We had many questions all were answered. At the time we has a couple of models, the corrolla and the camry that we were trying to decide on. He was patient as we test drove a number of cars to narrow things down in terms of model and options. He worked with the manager, Shayne, was willing to match or exceed the online prices we had received. All in all a very good experience. No pressure, pretty low key but very informative. More

excellent My experience was amazing, great customer service, answered all my question. I had the opportunity to work with a very professional rep. Will work aga My experience was amazing, great customer service, answered all my question. I had the opportunity to work with a very professional rep. Will work again with this company More

Job Performance Recognitions and Commendations November 8, 2017 Mr. Gary Jaffarian, President & CEO Jaffarian Automotive Group 600 River Street Haverhill, MA 01832 Subject: Job Performa November 8, 2017 Mr. Gary Jaffarian, President & CEO Jaffarian Automotive Group 600 River Street Haverhill, MA 01832 Subject: Job Performance Recognitions and Commendations Dear Gary: I would like to take this opportunity to thank you and your devoted Management, Sales, Finance, and Service Teams for another great Toyota Leasing experience on 10-26 and 10-27-17, respectively. It was only my second experience leasing an automobile, but your trained team members were quick to assist me and my husband and made the entire procedure more enjoyable and less intimidating. I have been a long time customer of Jaffarian Toyota, and have had all of my past Corolla products, service requests and requirements handled by your dedicated professional team members. Chris Holder, Ryan Honda, Shayne Tate, and Tom Blanchette, (to name only a select few), were wonderful, worked diligently, and went out of their way to accommodate my needs to ensure that my second Leasing experience was, indeed, a good one. As I am disabled and on a fixed income, I would also like to personally express my sincere “thanks and gratitude" to Chris Holder for his exemplary performance, and the extra concerted effort he afforded me in making sure I received the best possible Leasing experience and pricing for my budget. His efforts were truly invaluable. He even came in on his scheduled day off to guide my Leasing process to a smooth and successful conclusion. He made the customer’s needs his top priority. Gary, once again, my deepest thanks to you, personally, for all of your kindness! I am sorry my husband and I were unable to meet with you in person this time during our visit, but rest assured that we will be returning to Jaffarian Toyota for my next Leased or Purchased vehicle needs, and look forward to our continued association with Jaffarian Toyota. Please take a moment out of your busy schedule to recognize and thank your dedicated Management, Sales, Finance, and Service Teams. Each one of your highly trained team members go out of their way on a daily basis to assist and take care of the individual customer's needs while we are there. That reflects magnanimously on the Jaffarian name and reputation. I love my new 2017 Toyota Sport Plus Special Edition.....You guys (& women) are great! Sincerely, Edna M. Cooke Lynn, MA 01902 More