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Jaffarian Toyota

Haverhill, MA

4.7
2,056 Reviews

600 River St

Haverhill, MA

01832

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2,056 Reviews of Jaffarian Toyota

August 12, 2026

When checking in Bianca informed me of all the work that was gonna be done to my car, and at the end as well. More

by ljb539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Aug 12, 2026 -

Jaffarian Toyota responded

We're so glad to hear Bianca took such good care of you before and after your service! Thank you for choosing Jaffarian Toyota and for sharing your great feedback!

August 08, 2026

Awful. ..called ahead to look at a Toyota RAV4. I told them I just wanted to see if golf clubs would fit in the rear. Three times. The salesman refused to sh More

by ThomasFitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Niel Chambers
Aug 10, 2026 -

Jaffarian Toyota responded

Thomas, this is certainly not the kind of customer service I expect from our sales team. They should be bending over backwards to assist our customers and provide a seamless car-buying process, and I would like to sincerely apologize for your recent visit. It's never our intention to inconvenience our guests, and I will speak to my sales team so that we can avoid similar situations in the future. If you're open to giving us another chance to earn your business, please be in touch. Thank you, Jeff Benoit - General Manager - (800) 352-8551

August 03, 2026

Bianca in service was awesome! Dropped off my car for service, said it would be done by 3pm and it was actually done by before noon! More

by evasquez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Aug 05, 2026 -

Jaffarian Toyota responded

Thank you for your feedback! We're pleased to hear that Bianca provided prompt and efficient service. We truly appreciate your business here at Jaffarian Toyota, Eva!

July 22, 2026

Bianca is the best of all Jaffarian Toyota Service,her personality and knowledge are the difference in an excellent experience when you been service More

by TEFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Jul 22, 2026 -

Jaffarian Toyota responded

Thank you for sharing your wonderful feedback about Bianca and our service team! We truly appreciate your business, and we hope to see you again at Jaffarian Toyota.

July 01, 2026

Bianca is my favorite! Always so welcoming and I never feel forced into anything. Very good crew at Jaffarian. Highly recommend this place More

by Steven lennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moran, Chris Ortega, Jose Fonseca
Jul 01, 2026 -

Jaffarian Toyota responded

Steven, thanks for the stellar review! We’re happy to hear Bianca always makes you feel at home. See you next time at Jaffarian Toyota!

June 26, 2026

My salesperson Gustavo was very easy to work with. No pressure. He listened to what I was looking for and was able to put me in the SUV that I wanted. I love my new SUV. Go see Gus at Jaffarian Toyota More

by JAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francine was very helpful, Gustavo Silva, Dan Snow
Jun 26, 2026 -

Jaffarian Toyota responded

Hi JAZ, thank you so much for the thoughtful review! We appreciate your support and will pass your kudos along to Gustavo and the team. - Jaffarian Toyota

June 11, 2026

Have bought 5 brand new cars here and always get the same great customer service making the experience of car buying smooth and easy More

by Morales jr1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Fonseca, Sue Wright, Manny Herrera
Jun 12, 2026 -

Jaffarian Toyota responded

We can't thank you enough for your business and your fantastic review! We look forward to sharing your kind words with the team. See you next time at Jaffarian Toyota!

June 05, 2026

WE enjoyed working with the sales staff at Jafffarian because they were humorous, caring, knowledgeable, and they left us alone to decide which car we wanted to buy! Another dealer we visited pestered us More

by mje
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario, Ivan Reyes, Fernando Columna
Jun 08, 2026 -

Jaffarian Toyota responded

We love to hear from other happy Jaffarian Toyota customers! Thank you for sharing this feedback and for choosing our team to help your son with his car's service needs as well. We hope to see you both back again down the road!

June 04, 2026

It was a pleasurable experience all around. Fernando, our sales person, was knowledgeable and personable, happy to answer any question (our first EV) and even come in on his day off so we could More

by ddonno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Columna
Jun 05, 2026 -

Jaffarian Toyota responded

Thank you for your feedback! We’re so happy to hear your experience with Fernando was informative and efficient. Congratulations on your new EV! Safe travels from your friends at Jaffarian Toyota.

April 13, 2026

Dan Snow, Neil and Mo gave us a great deal and treated us very well. Our visits were filled with great banter and friendly service. Ziggy did a great job too when he delivered our car to New Hampshire. More

by nancylamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Snow, Neil and Mo
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