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Jaffarian Volvo

Haverhill, MA

4.5
548 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 548 reviews

May 15, 2025

Great, friendly, efficient service. Immediately got appointment for tire repair and I was updated appropriately More

by CYNTHIAGENIER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jaffarian Volvo responded

Hi Cynthia, I am glad to hear that our Service Team turned your unfortunate tire event into a quick and efficient repair. The Team works hard and we are always happy to hear when we make customers happy! Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 14, 2025

Prompt service, excellent customer service. Updated throughout the service on issues that required work . Fair price. More

by mark-bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name of woman
May 12, 2025

Great car service great customer service always helpful and professional the people are nice and so courteous More

by cmuchaud357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie a great Mechanic who does an excellent job every time
May 22, 2025 -

Jaffarian Volvo responded

Hi Charlotte, Thank you for sharing your positive experience; it's always nice to hear when we do a great job. Regards, Alfonso C. Romano General Sales Manager aromano@jaffarian.com

May 09, 2025

Find them to be very knowledgeable and easy to work with. Good experience all around More

by sharonleecarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jaffarian Volvo responded

Hi Sharon, Buying a car shouldn't be stressful but exciting and I am thrilled to here Braeden made it awesome for you! Congratulations on your new Volvo and thank you for the kind words. Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 09, 2025

Service center employees should be more approachable. I dropped of my new 2025 Camry and instead of looking up my vehicle "Which they would have seen I purchased the car from the dealership" I was asked, More

by carltoncfm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Jonathan is a true professional who knows how to balance the needs of his customers with the needs of the business. He is the primary reason I have been a loyal customer for several years. He is also the pr More

by sanjoemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harutyun Yesayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

confirmed fantastic choice to have bought the car like you excellent service. Ali was a very cordial and well-thoughtful person.. More

by Fredy Quingalahua and Cristhian Tomala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
May 06, 2025

Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all More

by ericamcewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jaffarian Volvo responded

Hi Erica, I am perplexed by your review and would like to learn more; was it the result of the quality of the service provided or the cost of it. Would like to learn in more detail and my direct contact is below if you want to provide such via e-mail. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 04, 2025

The salesmen gave me the impression over the phone that I might find a car for the right price and he was spot I felt they were more genuine than I was used to More

by hmarucciwellman
Recommend Dealer
Yes
Employees Worked With
Mike mancini
May 22, 2025 -

Jaffarian Volvo responded

Hi Helen, So glad to hear that Mike Mancini's first impression to you over the phone was awesome and that we as a team continued to carry the positive impression throughout your entire purchase process. Congratulations on your awesome Volvo and for the kind words; we are always here if you need anything. Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 02, 2025

All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. More

by Daleritter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Jaffarian Volvo responded

Dale, Your kind words and positive reinforcement mean a lot to us. We appreciate you taking the time to post such a great review and we will continue to provide service with a smile for your ownership journey. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com