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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews
Call Dealership (978) 372-8551

600 River St

Haverhill, MA

01832

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857 Reviews of Jaffarian Volvo

March 27, 2026

Our family are repeat customers to Jaffarian Volvo / Toyota!!. In this transaction we worked with Neil Chambers. He was patient, understanding and professional. Ivan Reyes in finance was phenomenal More

by o.morelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Chambers and Ivan Reyes
Report | Print
January 25, 2026

Raia is just a fabulous person to work with. She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raia Handy, Craig Rogers
Report | Print
Jan 25, 2026 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 25, 2026

Poor customer service and bait/switch sales tactics. Would never recommend to anyone, stay away!!! More

by Audi02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Andrew 1 star, Alfonso Romano
Report | Print
Jan 28, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority and any time we get a negative review we always want to investigate the matter to first make things right and next to ensure process improvement. Since I cannot find a profile in our system to match your username and there is no specificity to your review, it is difficult for me to pinpoint the matter. So please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

Jan 28, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 22, 2026

My Volvo was in an accident; I brought my car to Jaffarian Collision for repairs. Joe Foss was wonderful. He helped me through the process and made everything extremely easy. I really appreciate More

by harty13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Foss
Report | Print
Jan 23, 2026 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 22, 2026

Simple. Honest. Up front. Wonderful over all When purchasing a vehicle I would not choice anyone else to buy from More

by mpd2502002
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Jan 22, 2026 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 22, 2026

Dano, Ronnie and Mo are all excellent. Great dealership. Go there. I'm glad I did. More

by mikew0829
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
Report | Print
Jan 22, 2026 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 21, 2026

Smooth as baby oil Eleven more words to describe my interface with Franco was amazing for sure More

by rdmoerloos
Recommend Dealer
Yes
Employees Worked With
Franko ??
Report | Print
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 21, 2026

Gladys the best. The service was perfect and they really put effort in my truck More

by victor.darel.justiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys The Best
Report | Print
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 20, 2026

$50 to rotate tires is absurd. If the vehicle is on a lift this does not take 15 minutes which equates to the crazy $200/hour posted labor charge. More

by andrew.coady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
Report | Print
Jan 24, 2026 -

Jaffarian Volvo responded

Thank you for bringing this to our attention, Andrew, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

Jan 24, 2026 -

Jaffarian Volvo responded

Thank you for bringing this to our attention, Andrew, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 19, 2026

Very welcoming and easy to deal with. Second dealer I went to that day. Left the first one due to attitude and vibe of the place. This was the polar opposite. More

by chris@cgsmithinsurance.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Silvano sold me the car - five stars, Alfonso Romano
Report | Print
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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