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Jaffarian Volvo

Haverhill, MA

4.7
829 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 397 service reviews

January 01, 2026

Craig heard and understood the task that needed to be done, worked to ensure it was completed quickly, and double-checked that the work was done correctly. More

by mvroxky40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2026 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 01, 2026

Franco in the service department was so responsive and informative. Great customer service and communicated very well about the appointment and set expectations. More

by meurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
Jan 01, 2026 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 01, 2026

The Jaffarian body shop had my truck in and out in under a week. The work they did looks like brand new. If I ever need body work services again, Jaffarian will be my first choice. The process was easy, th More

by ERIK.GOLOBIC
Recommend Dealer
Yes
Employees Worked With
Joe in the collision center
Jan 01, 2026 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 01, 2026

Just a down to earth team that answered any and all questions Go nowhere else More

by moneil101
Recommend Dealer
Yes
Employees Worked With
McKenzie, George & Stephen @enterprise
Jan 01, 2026 -

Jaffarian Volvo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jaffarian Volvo to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 01, 2026

Very helpful and experienced, as well as professional. Very good experience for me. Excellent service More

by fosterdefo
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario and the finance gentleman.
Jan 01, 2026 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 31, 2025

Simple oil change took 2 1/2 hours. That's all I have to say. More

by mmgriggsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
December 31, 2025

They are SCHEMING LIARS who sell fraudulent extended warranties for thousands of dollars and then in collaboration with the alleged warranty company give you the run around, each one repeatedly claiming More

by MDcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher O - Service - zero stars. He is a misleading liar.
December 26, 2025

Failed to replace the filter gasket during a routine oil change which led to a steady oil requiring a return trip to get it corrected and a large oil spot in the driveway. More importantly, had to take time More

by SMACDONALD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 24, 2025

good experience Franco and others were excellent. good experience Franco and others were excellent. thanks. More

by jbaratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 23, 2025

Chris was very helpful to me, understood my issue and took care of me. I appreciate him More

by dgalvin1031
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Dec 23, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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