Jaffarian Volvo
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 427 service reviews
I would highly recommend bringing your Volvo our vehicle in for service. Great experience from start to finish. in for service. Great experience from start to finish. More
This dealer has an efficient and diligent service department. On time, good communication too. Thanks. department. On time, good communication too. Thanks. More
I had an exceptional experience at Jaffarian Volvo. My service advisor Raia is top notch! My service advisor Raia is top notch! More
I can’t say enough good things about my experience with this Volvo dealership. My Volvo broke down on a Sunday and had to be towed in. I honestly expected to wait until Thursday or Friday just to have it l this Volvo dealership. My Volvo broke down on a Sunday and had to be towed in. I honestly expected to wait until Thursday or Friday just to have it looked at because every other Volvo shop I called was booked out for weeks. To my surprise, they diagnosed it first thing Monday morning. What really shocked me was the diagnostic fee—only $49.99! That’s almost unheard of, especially at a dealership. Having worked at a Nissan dealership myself, I know diagnostic fees are often around $180 or more. Charging only $50 was incredibly fair and shows they genuinely care about their customers. The biggest reason I’m leaving this review is because of my service advisor, Sarayah. She was absolutely outstanding from start to finish. She kept me informed every step of the way, stayed on top of my claim with my third-party warranty company, and made the whole process stress-free. The repair totaled about $1,400, and thanks to all of her hard work, I only had to pay my $250 deductible. My warranty company supplied their own replacement part, and I was pleasantly surprised that the dealership had no problem using it. Many dealerships refuse to install warranty-supplied parts, but they were incredibly accommodating and worked with me instead of against me. As soon as the part arrived Wednesday morning, the technician got right to work, and by Wednesday afternoon my Volvo was repaired and ready to go. They even completed an oil change while it was there. My car starts perfectly now, and I couldn’t be happier. What impressed me most was Sarayah’s dedication. Even after the service department had closed, she took the time to call me around 6:30 PM after speaking with the warranty company just to keep me updated. That level of customer service is rare these days and truly deserves recognition. Thank you to the entire team, and especially Sarayah, for making what could have been a stressful situation such a smooth experience. I truly appreciate everything you did, and I wouldn’t hesitate to recommend this dealership to anyone looking for honest, professional, and exceptional service. More
Excellent service department. Friendly and efficient staff. We have been taking our cars there for years and have always been very pleased with the service we received. Friendly and efficient staff. We have been taking our cars there for years and have always been very pleased with the service we received. More
Jaffarian is my preferred dealership. I have always been able to get reliable and courteous service from them. Whether it’s to buy a new Volvo or have my Volvo serviced I have always been able to get reliable and courteous service from them. Whether it’s to buy a new Volvo or have my Volvo serviced More
I lease my '25 Volvo V60 from Jaffarian's Volvo, and have it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to a Funeral. I was not disappointed. Everything was done before the Funeral Luncheon finished. Thank you, Jaffarian's Volvo! More
Raia is just a fabulous person to work with. She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did a good job. Thank you. More
My Volvo was in an accident; I brought my car to Jaffarian Collision for repairs. Joe Foss was wonderful. He helped me through the process and made everything extremely easy. I really appreciate Jaffarian Collision for repairs. Joe Foss was wonderful. He helped me through the process and made everything extremely easy. I really appreciate his help with the rental as well as having the insurance company return for items missed during the first inspection. More

