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Jaffarian Volvo

Haverhill, MA

4.7
807 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 380 service reviews

December 05, 2025

The team that works there is awesome and very helpful. Thank you for everything you do. More

by wejacklori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

Ronnie made this process extremely easy, very thankful for that! Will definitely recommend to anyone looking for a new vehicle. More

by KNMBS
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 02, 2025

Everyone was so kind throughout the entire experience. George kept me updated every step of the way and made sure I had a rental while my car was being worked on. When I picked up my car, it looked comple More

by mangrumd
Recommend Dealer
Yes
Employees Worked With
George
Dec 03, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 01, 2025

Jaffarian Toyota has always provided excellent customer service. all staff is kind and courteous. Bianca explained everything in detail. More

by mark-bennett
Recommend Dealer
Yes
Employees Worked With
Bianca
Dec 02, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 30, 2025

Rob HANNAFIN the service manager is fantastic. Very attentive to service requests. I use Jaffarian Volvo service because of him! More

by marklcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 30, 2025

Service was excellent. They explained everything I needed before starting any work, and had it all done in just one day. Very respectful, professional, and personable. High More

by ladysb57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 30, 2025

Curteous, friendly and professional. I was able to get an appointment sooner. They kept me informed of the work needed. I got a ride back home and to delearship when the work was done. More

by Elcarro
Recommend Dealer
Yes
Employees Worked With
Bianca
Dec 01, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 28, 2025

Raia was excellent at keeping me updated. She was very friendly. The lounge area was comfortable. Service was very expensive for what it was but I appreciate them vacuuming and washing my car More

by klpuleo1
Recommend Dealer
Yes
Employees Worked With
Raia
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 28, 2025

You always suggest adding maintenance items that inflate the total cost. While driving home I could see that the hood had not been totally closed More

by mdimaio323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 30, 2025 -

Jaffarian Volvo responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 27, 2025

Good dealership Staff is always ready to help Friendly staff Service didn’t take as long as estimated More

by chart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only saw one girl at service desk
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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