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Jaffarian Volvo
Haverhill, MA
800 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 373 service reviews
November 28, 2025
You always suggest adding maintenance items that inflate the total cost. While driving home I could see that the hood had not been totally closed the total cost. While driving home I could see that the hood had not been totally closed More
by mdimaio323
Verified CustomerEmployees Worked With
Service manager
November 28, 2025
Raia was excellent at keeping me updated. She was very friendly. The lounge area was comfortable. Service was very expensive for what it was but I appreciate them vacuuming and washing my car She was very friendly. The lounge area was comfortable. Service was very expensive for what it was but I appreciate them vacuuming and washing my car. More
by klpuleo1
Employees Worked With
Raia
November 24, 2025
Neutral. 2 hours for oil change seemed long. Some sketchy price quoting that seemed to change from arrival to settlement. Also really uncomfortable chairs in 2 hours for oil change seemed long. Some sketchy price quoting that seemed to change from arrival to settlement. Also really uncomfortable chairs in waiting area! More
by jjacey
Employees Worked With
This was service department
November 22, 2025
They are very knowledgeable and very friendly They don't mind answering questions. They are very caring people. They want you to be very happy with their service mind answering questions. They are very caring people. They want you to be very happy with their service More
by THERESABEAUDOIN
Employees Worked With
Bianca
November 22, 2025
Quick efficient service, with personable staff. Great to have a complimentary car wash inside & out. Great to have a complimentary car wash inside & out. More
by jfreardon
November 22, 2025
Nice friendly people. Cost to put on replacement rubber on rear wiper is outrageous. Should have informed me of cost. Cost to put on replacement rubber on rear wiper is outrageous. Should have informed me of cost. More
by jdemetrakopoulos
November 21, 2025
Very clean dealership and Bianca Lamothe (199214) who had my Toy Highlander battery checked out was extremely helpful in every possible way, she knows how to deal with people, very respectful. my Toy Highlander battery checked out was extremely helpful in every possible way, she knows how to deal with people, very respectful. More
by Len
Employees Worked With
Bianca Lamothe 199214
November 19, 2025
The level of promise, service interest and follow-through received on this visit was excellent. received on this visit was excellent. More
by dennie_tinguely
November 18, 2025
They did a good job diagnosing and repairing my vehicle. They also completed it faster than they quoted They also completed it faster than they quoted More
by GAG071859
Employees Worked With
