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Jaffarian Volvo

Haverhill, MA

4.7
778 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Contact Dealership

600 River St

Haverhill, MA

01832

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Showing 355 service reviews

November 09, 2025

Courteous, efficient service at a reasonable price. This service was expensive but the courtesy rental was a nice offset. More

by PESCHELK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fonseca
November 06, 2025

They are very attentive, listen well and accomodates my needs and requests. I work with Gavin most times. He is always there to go the extra mile to keep me and other customers happy. More

by SUBOURD
Recommend Dealer
Yes
Employees Worked With
Rob & Franco in service and engaged with Gavin Jaffarian
Nov 06, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

November 06, 2025

Excellent & thorough service as always. On top of service from start to finish & kept me informed. More

by Lmoerloos
Recommend Dealer
Yes
Employees Worked With
Don't recall names a young guy & a young woman who is a recent hire
Nov 06, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

November 03, 2025

Efficient service, welcoming and knowledgeable personnel, comfortable and welcoming environment. I feel confident that I am receiving accurate information, and that the service department is always available More

by LindaJT
Recommend Dealer
Yes
Employees Worked With
I think that her name was Gladys.
Nov 03, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

November 03, 2025

Great fast service. They seemed generally concerned to ensure that I was satisfied with the service. More

by IDIAZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with a Spanish guy in service and a young kid that was doing the sticker.
Nov 04, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

November 03, 2025

Great service, very friendly staff and timely work with strong communication Very appreciative of the complimentary service More

by chabot.steven2018
Recommend Dealer
Yes
Nov 04, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

November 02, 2025

Excellent communication and quick service. The service team clearly explained what work needed to be done. More

by MARK.A
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Nov 02, 2025 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 29, 2025

Very streamlined. Ronnie and Scott helped with that They both were very helpful and Scott helped me solve a problem More

by secordpd
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario and Scott Doherty. They both were very nice.
Oct 29, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 28, 2025

Friendly and knowledgeable people at Jaffarian Volvo. I have been a customer for over 15 years, which is an indication of how happy I am with the product, pricing and service. More

by T.HENKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

October 27, 2025

The team at Jaffarian Volvo service is top notch. I can't say enough good things about how I have been treated. The service manager and his team go above and beyond. More

by thesunks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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