Jaguar Land Rover Bellevue

serviceing You had our car for 3 days, instead of 1 day. The day after we got it back, the battery died over the thanksgiving holidays the day after we got it b You had our car for 3 days, instead of 1 day. The day after we got it back, the battery died over the thanksgiving holidays the day after we got it back and caused us a lot of grief! More

Very helpful, low pressure Sales staff is very friendly and not pushy at all. Worked with me to make the deal I wanted on the new E-Pace I wound up buying. Michael is one of the Sales staff is very friendly and not pushy at all. Worked with me to make the deal I wanted on the new E-Pace I wound up buying. Michael is one of the nicest, most laid back sales reps I've ever met. He always listened to everything my wife and I had to say and was very responsive to emails, texts, and phone calls. Katie was super helpful during the purchase process and I never felt pressured to buy any of the add-ons...totally up to me. More

Buy-in a Evoque Bar none the easiest car lease I've ever made. I reached out to my sales lead Zoran with my car needs, he found the right Evoque for me managed a coup Bar none the easiest car lease I've ever made. I reached out to my sales lead Zoran with my car needs, he found the right Evoque for me managed a couple things over email, showed up the next day dropped my old Evoque grabbed my new on and was in and out in just under an hour. Couldn't be happier. More

Service contract The annual service was completed and upon picking up my XF it was completely washed and dried. Nice surprise. The work was preformed and finished as The annual service was completed and upon picking up my XF it was completely washed and dried. Nice surprise. The work was preformed and finished as promised. My service technician kept in touch as she made several calls to keep me updating on completion time. Thank you More

50k service The service rep- I can’t remember her name now - was able to get me into a vehicle after she heard that an Uber would be extraordinary inconvenient fo The service rep- I can’t remember her name now - was able to get me into a vehicle after she heard that an Uber would be extraordinary inconvenient for me. She listened and took care of things in a timely, professional and friendly manner. Very nicely donr More

135K check up Awesome as always - thanks to Robin & Allen who have provided outstanding service for many years. I use this Service Center because of their care and Awesome as always - thanks to Robin & Allen who have provided outstanding service for many years. I use this Service Center because of their care and follow up! More

10+ year customer Been a long time customer of LR//Jaguar. Always great experience. Team works hard to meet a demanding client base. I have always found the team from t Been a long time customer of LR//Jaguar. Always great experience. Team works hard to meet a demanding client base. I have always found the team from the techs to the Frknt Desk to be great. Management too. Robin is the best ! More

my Wife’s Evouqe Adam made the whole experience special. I usually hate buying cars, but this time it was different. I was great having my wife through the process. Sh Adam made the whole experience special. I usually hate buying cars, but this time it was different. I was great having my wife through the process. She was really excited. Great purchase! More

Repeat Satisfied Customer This is my second vehicle purchase from JLR Bellevue. Their sales and service staff have been nothing short of superb! Adam Gallardo was my sales re This is my second vehicle purchase from JLR Bellevue. Their sales and service staff have been nothing short of superb! Adam Gallardo was my sales representative for both purchases and he was extremely courteous and professional throughout both purchases. From the moment I entered the dealership, the staff was low-key and helpful, letting me know that if I had any questions or I wanted a closer look at any of the vehicles, they were there to help. Adam opened up all the vehicles I was interested in viewing and answered all questions as I asked them. When I told him what specific features I was looking for, he pointed out which ones had all, some, or a few of those features. This allowed me to check them all out and decide first hand if the options I wanted initially were ones that I still wanted. During the whole process, never once did he try to up-sell me into another vehicle. On both purchases (2017 and 2019), the finance staff and sales staff were easy to work with and listened to my questions and concerns, patiently answering each one during the process. During the first ownership experience, the service center was likewise courteous and professional during the visits. I was texted or called to set up service dates and times that worked best for me. After my most recent purchase, one of the service staff (Katarina) walked with me to the service center and walked me through the facility including the drive-up and drive-thru setup, explaining what to expect when I brought my vehicle in for any service items and giving me a business card to call the service department directly if I had any other questions I thought of later. Overall experience, I'd give them 6 stars but only 5 are available. Hands down, the best sales and service facility in the PNW in my experience. More

Excellent Yearly service was completed as explained to me by Robin Myer, service manager. Items of concern I mentioned were taken care of. Everyone I encounter Yearly service was completed as explained to me by Robin Myer, service manager. Items of concern I mentioned were taken care of. Everyone I encountered were helpful & friendly. More