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Jaguar Land Rover Bluff City
Memphis, TN
623 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 623 reviews
February 18, 2020
Seamless Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 w Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 word minimum for this review. More
by chipgentry
Verified CustomerEmployees Worked With
February 16, 2020
Service Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to an actual person in service. More
by rwake1
Employees Worked With
February 13, 2020
Service Department very efficient, listened to my problem and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. More
by sscaputo
Employees Worked With
Chad Henze
February 12, 2020
Wonderful experience I decided to purchase my leased 2017 Jaguar. Derrick was very helpful with the transition. He was professional, patient, and explained everything. I decided to purchase my leased 2017 Jaguar. Derrick was very helpful with the transition. He was professional, patient, and explained everything. Looking forward to continued exceptional service. More
by gretta.carter
Employees Worked With
February 11, 2020
Well my power steering started being hard to turn in the morning. So went in $800 repair.... next day headed out of town and we keep hearing a noise like moving furniture over a floor.... goes and comes u morning. So went in $800 repair.... next day headed out of town and we keep hearing a noise like moving furniture over a floor.... goes and comes ugggg car just out of warranty More
by sheilatbell
Employees Worked With
Chad Henze
February 11, 2020
Perfect Example of Why You Need to Read The Manual They were very fast in getting us back on the road. The problem? - driver error. A earning experience for my wife and me. They were very nice, list They were very fast in getting us back on the road. The problem? - driver error. A earning experience for my wife and me. They were very nice, listened to our issues and helped us understand the safety features of the car, which I was trying to over-ride (unknowingly). When you shift gears from Drive to Reverse or Park, you cannot push down on the shifter knob, best to use slight upward pressure. More
by jtom4cats
Employees Worked With
Mike Golladay, Chad Henze
February 11, 2020
Service Rendered we are pleased with the service that we have received at Jaguar Bluff City. We have been coming for a long while, we were coming when you were locate we are pleased with the service that we have received at Jaguar Bluff City. We have been coming for a long while, we were coming when you were located on Getwell. We met Ms. Farrah there What a Joy!!! The experience was Phenomenal!! We also met Ken Smith what a pleasure. Our experience with the company has been very Good. Keep up the Good Service!!!!! More
by JOSEPHHOGAN1
February 11, 2020
Annual Everyone did such a Fantistic job... especially Dane Duncan and Chad Henze... Took care of all my needs and appreciated the loaner car which was so ni Everyone did such a Fantistic job... especially Dane Duncan and Chad Henze... Took care of all my needs and appreciated the loaner car which was so nice. More
by Architectwon
Employees Worked With
Other Employees :
Car wash staff - car becomes super clean!, Mike Golladay, Chad Henze
February 09, 2020
service visit Service was completed to my satisfaction. Everyone was friendly, and helpful, and they found the cause of the rattle in the door. Very happy with my Service was completed to my satisfaction. Everyone was friendly, and helpful, and they found the cause of the rattle in the door. Very happy with my loaner car as well. More
by mwg
February 09, 2020
The First Experience was Great. David Frederick was very polite and even worked through learning a new system while helping me with my appointment. I'm a new customer to this dealer, David Frederick was very polite and even worked through learning a new system while helping me with my appointment. I'm a new customer to this dealer, the Jaguar Brand and will continue an ongoing evaluation for consistency. More
by MLR
Employees Worked With
David Frederick
