Jaguar Land Rover Buckhead

I am from Atlanta and still have family there, and I engaged this dealership in good faith expecting a professional and straightforward transaction. I was in active discussions to purchase a Lucid Ai engaged this dealership in good faith expecting a professional and straightforward transaction. I was in active discussions to purchase a Lucid Air. I provided all requested information, including cash pricing direction, financing plans, out-of-state titling, and delivery logistics. I was explicitly told that pricing would be sent the next day and that we would “hopefully get this wrapped up.” Instead, the very next outreach was to inform me that a local customer was coming to see the vehicle and that I would be notified only if it did not sell. Shortly thereafter, the car was sold. This was not a passive inquiry or a lack of responsiveness on my part. Expectations were set by the salesperson, then immediately reversed without warning or opportunity to proceed. That is not transparency, it is disrespectful of a buyer’s time and intent. If out-of-state buyers or buyers arranging independent financing are not treated as priorities once walk-in traffic appears, that should be stated clearly upfront. Based on this experience, I would strongly recommend that prospective buyers get explicit confirmation of priority and next steps before investing time in a transaction here. More

Mr. Mauricio Frias is an amazing sales person. Upon arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward h arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward he was focused on satisfying us. He was attentive and able to answer all our questions. He made this a wonderful experience. If you are looking to make a purchase in the near future don't hesitate to contact Mauricio. He's your person. More

The sales staff was very attentive, knowledgeable, courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening More

I purchased my 2006 Range Rover Sport brand-new from your dealership. You all have serviced my vehicle for the last 17 years. dealership. You all have serviced my vehicle for the last 17 years. More

I was really pleased with the customer service and I am so happy about my purchase. so happy about my purchase. More

Jim Vartiak, our service guy, is the consummate professional. Always courteous and very very helpful! professional. Always courteous and very very helpful! More

I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact email based on the fact that he asked me the same questions which I had stated. He was too arrogant to work toward a deal on the Mercedes-Benz which he could have sold me. Instead, he allowed $500 difference to prevent consummation of the deal. At one point I told him he lost a sale, and his reply was “no I didn’t”. Good luck with a career using that kind of Gen Z arrogance. Brad called me to speak on the deal, but he preferred winning and keeping the aged used car on their lot vs. moving the aged inventory. The vehicle is still there for sale because of those two short sighted and arrogant young students who haven’t learned that aged used cars look worse on a car lot with each passing day. Back to auction it will go. More