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Jaguar Land Rover Buckhead

Atlanta, GA

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118 Reviews
Welcome to Hennessy Jaguar Our experienced sales staff is dedicated to satisfying our customers' needs! We encourage you to take the time to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing.
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3040 Piedmont Road NE

Atlanta, GA

30305

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Showing 118 reviews

January 10, 2023

The salesman was honest, courteous and knowledgeable. He did not pressurize us to buy the vehicle and was upfront Will definitely go back there! More

by defy-leaden-0z
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Bruder, Brian Reynolds
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Jan 11, 2023 -

Jaguar Land Rover Buckhead responded

Thank you for leaving glowing feedback for our Sales Team! Honest, kind, informed, and pressure-free service is the Hennessy way. We look forward to serving you again soon! Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

December 28, 2022

Ryan Briggs is my service manager and I have never been disappointed. He is great! More

by lcatesrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Briggs
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Dec 29, 2022 -

Jaguar Land Rover Buckhead responded

Thank you for taking time to leave Ryan Briggs 5 stars! We're happy to hear that you receive consistently excellent service from Ryan and will be sure to pass along your high remarks. We look forward to serving you again down the line! Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

November 29, 2022

My wife and I drive Range Rovers. We recently had to take one of our vehicles in for an unexpected maintenance issue. Everyone in the service department were very courteous. The se More

by Stevie.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Jackson
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Nov 29, 2022 -

Jaguar Land Rover Buckhead responded

Stevie, we're elated to hear that you and your wife received communicative and courteous customer service from our team. We are equally elated to hear that your received your repaired vehicle back in a timely manner thanks to Byron Jackson. We will be sure to pass along your high remarks. We look forward to serving you excellently from start to finish at every service visit to come! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

November 24, 2022

Bryson Cantrell is garbage. I wouldn’t recommend him as a service advisor to anyone. He is not honest and very nonchalant. Read my detail review in the review section on the dea More

by Delta78
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bryson Cantrell
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Nov 25, 2022 -

Jaguar Land Rover Buckhead responded

We are deeply disheartened to hear this feedback from you - our team aims to deliver exceptional service at all times, but we clearly fell short here. Our management team always welcomes the chance to speak with you directly about your experience. At your convenience, please call 404.261.5700 and ask to speak with Chris Klbecka directly (or our Sales Manager, Will Houston). Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

November 10, 2022

Great experience. The JLR Buckhead team is always great at saving my valuable time. Thanks! More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery
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Nov 10, 2022 -

Jaguar Land Rover Buckhead responded

Stephen, thanks so much for rating us 5 stars. We look forward to providing you with timely, excellent service at every visit to come! Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

November 08, 2022

Damien always takes care of me. I enjoy working with him. The dealership inadvertently misplaced a part and he’s been helpful in addressing the issue. More

by Darleneford28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Green
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Nov 08, 2022 -

Darleneford28 responded

Please send response

Nov 09, 2022 -

Jaguar Land Rover Buckhead responded

Darlene, we sincerely appreciate you taking the time to leave this review and your high remarks about Damien Green; we are glad to hear that Damien has been helpful in addressing this. In the future, we will work to ensure that you receive 5-star service from start to finish! Please continue to reach out to Damien directly if any further concerns arise regarding the parts misplacement issue. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

November 08, 2022

Great customer service, I have time with the service team, they were very helpful in my needs. More

by mreverettedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bock , Pete Bond
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Nov 08, 2022 -

Jaguar Land Rover Buckhead responded

Mr. Davis, we're truly pleased to hear that you had a 5-star service with us recently. Thank you for taking time to leave this review. Safe travels until your next service! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

November 07, 2022

We loved our salesperson, Blessing, best. He was kind, professional, knowledgeable, and happy. The dealership is fortunate to have him. More

by mrmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blessing Iyre
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Nov 07, 2022 -

Jaguar Land Rover Buckhead responded

Thank you for taking a moment to leave Blessing 5 stars and high remarks! We will be sure to pass them along. Congratulations on your new vehicle, and thank you for being part of our Hennessy Family. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

October 26, 2022

The service and result of my purchasing experience left me really unhappy. Prior to hiring an inspector to assess the automobile, I was quite pleased and happy. According to the inspector's report, which w More

by Lisa Coleman
Recommend Dealer
No
Employees Worked With
Omar Sheriff Pablo Tavares Omar Case Taimoor Chaudhry
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Nov 07, 2022 -

Jaguar Land Rover Buckhead responded

Lisa, thank you for taking a moment to bring your experience to our attention, as it is not one we'd wish upon any of our valued customers. We understand that our management team has worked with you toward a resolution; we wish you the best in your future dealings with Jaguar Land Rover and beyond. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

September 04, 2022

Bad customer service, the sales person never help me with my purchase, I buy in other please More

by Ana barrios
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrell Blackmon
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Sep 09, 2022 -

Jaguar Land Rover Buckhead responded

Ana, we're so sorry to hear that you had a negative experience and wish you the best of luck in your future dealings with Land Rover. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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