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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
1,088 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 1,088 reviews

September 30, 2024

Besides the one issue that I had with one of the managers, everything was fine. But to get into a screaming match with the manager was extremely unsettling. Very unprofessional More

by 3414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi 3414, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (630) 325-9955. We look forward to hearing from you.

September 30, 2024

I had my vehicle towed in with help from the service advisor and he got back to me right away that they were working on it. He updated me promptly and let me know parts needed to be ordered. Then he let More

by Swierema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Swierema, thank you so much for your high rating! Thank you again for leaving us this response!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2024

The sales attendant SAM was friendly; thorough with A1 follow up Engaging and patient I highly enjoyed working with Sam More

by Antoine.corinthios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Antoine.corinthios, we're so glad that we were able to go above and beyond your expectations!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

Nov 17, 2024 -

Antoine.corinthios responded

The follow up post purchase was non existent

September 29, 2024

I recently purchased a 2017 Discovery Sport, Agnes was my sales representative. I had an absolute exceptional experience. The entire team was professional and knowledgeable. I highly recommend. More

by anquenettamcreynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Landowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

Joe and his fellow workers bent over backwards to help me. I appreciated their friendly manner in meeting my needs. More

by Gdevick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Excellent service. I really like the text messaging of problem lists with transparent pricing information. Also, I like being able to pay on line before picking up my More

by jcothran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

Excellent service I have been a customer for several years. Good communication Very nice people More

by GARYCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

I really appreciated walking into such a beautiful place! It was very welcoming, clean & comfortable to have a nice sitting area! More

by vsi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

They were very informative and paid attention to every detail of what I asked for to be done with my vehicle, so I give them a good rating and I would like to do business in the future More

by JERAMINEBRINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe rosone
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

When I made the appointment, I was told I would have to wait for the car. When at the appointment I was told I needed a loaner as it was going to be 3 -4 hours. Not a Range Rover loaner but, a Nissan Rou More

by DAVE@SHODEEN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Spencer Service Department
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (630) 325-9955 so we can make your experience a positive one.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Here at Land Rover Hinsdale, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 325-9955 to discuss ways we can better serve you in the future.

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