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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.7
423 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 423 reviews

May 14, 2024

I arrived for my appointment today and Mike Mashburn was there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
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Helpful
May 12, 2024

The car was delivered at the time promised and is running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of th More

by TASSOSZ1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 14, 2024 -

Jaguar Land Rover Hinsdale responded

Tassosz1026, we are so pleased you enjoyed your visit to Land Rover Hinsdale! Thank you again for leaving us this response!

Helpful
May 11, 2024

Had to wait 4 days to get my car in for appointment. Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last pe More

by SKUSMIERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe in service
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May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (630) 325-9955 when you can so we can address this situation directly. Thank you and have a great day.

May 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 203-9772 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
May 10, 2024

My service representative Jawad S. is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care More

by Shenita.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
May 08, 2024

Best service from Jonas and other staff they treat with all the information we need. More

by samsavani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale Service!

May 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

May 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 07, 2024

Everyone there were polite and very helpful and professional. I will recommend others to the dealership. More

by ASSEY378798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

May 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 06, 2024

Tawny Gray was great! He was super helpful and answered all of my questions and worked with me very well on my trade in and new car. More

by weph22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tawny Gray
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May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 06, 2024

My salesman Twany was amazing and very professional. He did everything right and was patient with me. When I got to the dealership he had everything ready for me. Thank you for everything. More

by ddavis5709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twany
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May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 06, 2024

They helped me out with my issues so I want to apologize for my bas rating More

by ronc1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 05, 2024

Sam was great, highly recommend, very professional and easy to work with! Will definitely be back! More

by Nateamanda09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Dibashi
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May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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