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Jaguar Land Rover Hinsdale
Hinsdale, IL
781 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 781 reviews
December 26, 2021
Quick and responsive follow up, could be better at listening vs. regular script.I felt the salesman was less interested in hearing my needs and use case and more interested in making a fast sale. He a listening vs. regular script.I felt the salesman was less interested in hearing my needs and use case and more interested in making a fast sale. He also suggested I google my brand related questions about the Land River LR4 off-road functionality because their customers don’t use that feature of the car. My expectation was the Land Rover dealer would know the features and be able to speak to them vs. suggesting I watch YouTube. More
by JS
Employees Worked With
Kevin Gerhardt
December 21, 2021
Vehicle was in service for over a month(11/10/2021) for warranty work and did not receive any updates until I called(12/20/2021) multiple times and finally emailed the Service manager and finally got a cal warranty work and did not receive any updates until I called(12/20/2021) multiple times and finally emailed the Service manager and finally got a call back. They also claimed that the TPMS sensor went bad while it was in their possession, that's why they couldn't work on the car, and charged me over $350 to replace the sensor for them to release the vehicle. Worst service I have ever dealt with a luxury service department!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by jchung
Employees Worked With
Joe and Kevin Wales
November 20, 2021
What an incredible experience! If you want to work with someone who treats you with dignity and respect and has a ton of knowledge, please ask for Kevin Gerhardt. someone who treats you with dignity and respect and has a ton of knowledge, please ask for Kevin Gerhardt. More
by Stella
Employees Worked With
Kevin Gerhardt
November 02, 2021
How dealer experience should be. Straightforward, proactive and no b.s. A great experience with Kevin and Darren. If you're in the Land Rover market, no need to go anywhere else. proactive and no b.s. A great experience with Kevin and Darren. If you're in the Land Rover market, no need to go anywhere else. More
by tryingitout
Employees Worked With
Kevin Gerhardt, Darren Heath
October 31, 2021
Best dealer I been too they have me in and out with no problems. Got me the car I wanted and worked with me in a quick but caring manner Mike is a beast and was helpful in this process problems. Got me the car I wanted and worked with me in a quick but caring manner Mike is a beast and was helpful in this process More
by DBS freight
Employees Worked With
Mike Logan
