371 Reviews of Bill Jacobs Land Rover - Service Center
Work was done quickly. Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by c Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by chack. The people processing didn't know how to handle a check, so we waited for a long time to get someone from financing to be able to do this. More
Two people, Joe R. My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supp My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supply but I was kept informed. The end result is very nice. More
Mike Mashburn has always made it easiest to get our car serviced and get answers as quickly as possible. We appreciate the personable and thorough checks done by your staff. serviced and get answers as quickly as possible. We appreciate the personable and thorough checks done by your staff. More
JLRH is dependable and communicates well in a timely manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year af manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year after year they deliver the kind of service one comes to expect. More
I haven't had a lot of interaction with the entire dealership only the Service Dept. I only deal with Joe he doesn't beat around the bush and he tells you what your car needs at that moment and what dealership only the Service Dept. I only deal with Joe he doesn't beat around the bush and he tells you what your car needs at that moment and what could hold off until later. More
Excellent service department. Jawad, my service advisor was extremely communicative about my warranty issue, talked me through the whole thing, and got me into a loaner vehicle so Jawad, my service advisor was extremely communicative about my warranty issue, talked me through the whole thing, and got me into a loaner vehicle so I wasn’t out of a vehicle. My Defender was back to me in great working order and ahead of schedule. I can’t speak highly enough of the professionalism of Jawad and the whole service department. More
The service writer Jawad was very professional and helpful with setting the correct course of action. Great communication and explanation of service! helpful with setting the correct course of action. Great communication and explanation of service! More