364 Reviews of Bill Jacobs Land Rover - Service Center
Joe Rissone in the service dept and fan galovich in sales are the best!. Thanks for taking care of me!! are the best!. Thanks for taking care of me!! More
Mike in Service is excellent! John in sales is absolutely the best! Love it here! John in sales is absolutely the best! Love it here! More
One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommend them 100%!! Thank you for everything! More
Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to address the defect. Arriving for the appointment the computer system was down and they could not find the part. Returned for a second appointment to correct the defect to find out they had ordered the wrong part. They then order the wrong part for a second time and had a delayed delivery on the correct part. For all of the delays, I requested that they spend a little extra time vacuuming my car prior to returning it to me, they said no problem. The process left me in a courtesy vechical for a week to perfom a one to two hour work effort. On the day of pickup I was assured that the vechical was ready to go and the extra vacuum would be complete. The vechical was ready, however it was no vacuumed. Hopefully, the information above can be ised to help improve the overall service delivery process. More
Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More
This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to happen. More