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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
364 Reviews

364 Reviews of Bill Jacobs Land Rover - Service Center

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August 08, 2024

Raul and Joe were fantastic, got the job done, secured a loaner for me and worked well together! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul and Joe
Aug 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Amy, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

Aug 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Amy, we are so pleased you enjoyed your visit to Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Amy, thank you for taking the time to leave a review for us at Land Rover Hinsdale Service. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

Joe Rissone in the service dept and fan galovich in sales are the best!. Thanks for taking care of me!! More

by ANNELLA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 04, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Aug 04, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

I really appreciate the knowledge and great customer service I received from my service advisor. More

by ALBERT36
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
Aug 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

My experience was extremely pleasant. My advisor was informative and attentive during the time my vehicle was there. More

by shaunda909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
Jul 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 23, 2024

Always a pleasure, Joe helps me understand and get through all the issues with my old 110. More

by Dennymu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Mike in Service is excellent! John in sales is absolutely the best! Love it here! More

by udbenuts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Michelle, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! Thanks again for the recommendation, and have an amazing day!

July 20, 2024

Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add More

by bschinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 325-9955. We look forward to hearing from you.

Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Jaguar Hinsdale Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 325-9955 to discuss ways we can better serve you in the future.

July 16, 2024

Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More

by Wbower63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jul 17, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be supportive during your experience here at Land Rover Hinsdale Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2024

This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha More

by DANNISLUV1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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