Bill Jacobs Land Rover - Service Center

Brought my vehicle in specifically for an electrical issue. $300 later and unable to determine the issue I left with nothing but a video. Automotive 101 would be to check the power source such as issue. $300 later and unable to determine the issue I left with nothing but a video. Automotive 101 would be to check the power source such as the battery or alternator. Two days after leaving the dealership, AAA came to the rescue with a new battery. Works great since AAA helped out. More

Jawad Sayal was great to work with. He kept me updated and asked if I needed He kept me updated and asked if I needed More

Great service! Would definitely be coming back. Lewis was amazing. The overall experience was incredible pleasant. Would definitely be coming back. Lewis was amazing. The overall experience was incredible pleasant. More

Dealship staff was friendly and helpful. Would recommend to friends and family in the future. Would recommend to friends and family in the future. More

I always take my car there They have great service I’ll definitely go back there definitely go back there More

Great customer service everyone made you feel welcome from the time you drive to the picking up your vehicle from the time you drive to the picking up your vehicle More

Poor communication about services and clear lack of expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe the additional repairs required were triggered by their service team as nothing in the new service recommendations were in the outlay report. I would not recommend coming to this dealership and as a previous customer I would not trust them to give me accurate recommendations and good customer care. More

The service and attention is wonderful at HInsdale Land Rover. Jawad Sayal in service was terrific. Rover. Jawad Sayal in service was terrific. More

Jawad Sayal is an excellent service representative and pays attention to the consumer's concerns. When our Land Rover's engine failed at 65,000 miles, he helped to make sure we didn't waste time and money pays attention to the consumer's concerns. When our Land Rover's engine failed at 65,000 miles, he helped to make sure we didn't waste time and money on unnecessary diagnostics and repairs. I'm disappointed that we were on our own dealing with a non functioning vehicle, but I suspect that is a dealer decision because it's not worth the dealer's time and money to provide that service even if we might have been interested in considering another Land Rover. More

I arrived for my appointment today and Mike Mashburn was there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. More