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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
372 Reviews

372 Reviews of Bill Jacobs Land Rover - Service Center

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May 31, 2024

Just had my Range Rover PHEV serviced for the first time, and couldn’t be happier with the service Jawad provided! He was incredibly friendly and took as much time as necessary to understand all the service More

by Kjessup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jun 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Jun 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

Joe was a fantastic service contact. Very thorough and detailed, plus so friendly. Kept me informed and looked out for me & my car! More

by lynnewallace3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 31, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Thank you, and have a fantastic day!

May 31, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2024

Fantastic service and Lewis Santiago was very nice and professional. I will definitely be coming back! More

by Lance Glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 28, 2024

My service provider Jawad went above and beyond to ensure I had the most accurate details about my suv. More

by SNBROWN622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2024

i received excellent service from Mike Mashburn. He is personable and knowledgeable and made the process of getting some warranty work done very seamless. More

by bain.allison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

Very responsive and knowledgeable regarding my needs and questions. Prompt and reasonable costs for my maintenance. More

by jscolire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 27, 2024

Attentive and professional customer service. The dealership continually provides expert care and feedback , in a welcoming environment! More

by Kttaylor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2024

Excellent explanation of necessary mechanical work needed & why beneficial & safety …..On time completion & all work performed More

by JRCALFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

May 25, 2024

Brought my vehicle in specifically for an electrical issue. $300 later and unable to determine the issue I left with nothing but a video. Automotive 101 would be to check the power source such as More

by katchavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
May 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

May 24, 2024

Jawad Sayal was great to work with. He kept me updated and asked if I needed More

by colleen.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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