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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
392 Reviews

392 Reviews of Bill Jacobs Land Rover - Service Center

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February 15, 2025

Extremely good service great work, great customer service. But also extremely disappointed to charge for credit card usage. None does this in the country. I will look for another option even if I nee More

by ARGEO Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Ferrer
February 13, 2025

My car was with the dealership for 4wks. The charges for the Labor was unreasonable. More

by BEVERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Rosone
February 10, 2025

keep it up that’s all i can say that will have to do it ! More

by RREIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
February 09, 2025

My service representative was very professional and friendly. He took care of dealing with the warranty company and the dealer lent me a car. More

by TOVIASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Ferrer
January 31, 2025

Great customer service, friendly, knowledgeable. They made the drop off and pick up of my vehicle smooth. More

by Quinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Jacobs
January 29, 2025

The Jaguar Land Rover Hinsdale Service Team definitely understands the importance of delivering Hospitality to their valued Customers. Joe R did an excellent job of explaining my options and work suggest More

by COPOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone 5 Stars
January 28, 2025

Bill was professional and kind, followed up to see if everything was ok. Explained the issue with patience. More

by APAXINOS001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
January 26, 2025

I had a flat tire and stopped in the service department without an appointment and I needed a new rim! So grateful to the team here as I would have kept driving around and adding air in the cold and possib More

by CBERGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey the porter
January 23, 2025

Raul was very helpful explaining the issues to me. He also took time to work with me programming my GPS. The entire staff that I was in contact with was polite, friendly and helpful. More

by JG20PUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
January 14, 2025

Be very careful with the services upsell! Our advisor, Joe, convinced us that we needed almost $4,500 in services based on owners manual recommendations for our 30K service. This included thi More

by CRAIG.LENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe (Service)
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