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Jaguar Land Rover Jacksonville

Jacksonville, FL

4.6
168 Reviews

11217 Atlantic Blvd

Jacksonville, FL

32225

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Showing 168 reviews

October 17, 2021

Service department is always fast and thorough. Mary is always courteous and does an amazing job at providing step by step updates. More

by kdriver01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary
Oct 18, 2021 -

Jaguar Land Rover Jacksonville responded

Thanks for these kind words about Jaguar Jacksonville! We're pleased that Mary was communicative and courteous. See you again next time!

October 17, 2021

Mary my service advisor is great! She has very good customer service and takes care of you. When you goes to Jacksonville Landrover ask for her!!!!! More

by NICKTRILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in service , James Moyer
Oct 18, 2021 -

Jaguar Land Rover Jacksonville responded

Hi Nick - Thank you so much for recommending Mary! We are delighted to hear that she provided excellent service. Have a wonderful week! - Jaguar Jacksonville team

September 26, 2021

Where to start. Ended up working with Liam on a Lincoln used car purchase. Probably the single most pleasant experience buying a car out of state I've had. I have bought almost 10 cars out of state the las More

by Dave in MN
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Beckford
Sep 26, 2021 -

Jaguar Land Rover Jacksonville responded

We are so delighted to see that Liam went above and beyond to make your experience a great one, Dave! Thank you for supporting Jaguar Jacksonville and congrats on your new car!

September 22, 2021

Great customer service, easy service scheduling, prompt service work as promised. Friendly and efficient service managers. More

by Pw33ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary, James Moyer
Sep 22, 2021 -

Jaguar Land Rover Jacksonville responded

Exceptional customer service and efficient appointments will always be a priority at Jaguar Jacksonville! We're glad our team left such a positive impression and that scheduling your service visit was a breeze. Many thanks for sharing your support for our dealership and whenever you're in need of automotive care next, we'll be here!

September 22, 2021

Outstanding sales New auto delivered and trade in picked Outstanding sales New auto delivered and trade in picked up from my driveway Very easy process Wouldn’t expect anything less from Fields tho! More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam
Sep 22, 2021 -

Jaguar Land Rover Jacksonville responded

Evelyn, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Liam, Bill, and Jeremy. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 09, 2021

My experience with land Rover Jaguar Inn the last several months was the worst I have ever experienced three weeks to get an appointment after getting it a week more and then more time before they touch my c More

by Cfaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay
Aug 09, 2021 -

Jaguar Land Rover Jacksonville responded

It's disappointing to see this feedback as we want guests to be confident in our services. I sincerely apologize for leaving the wrong impression and I'd like to try to address your concerns. Without your full name, I won't be able to reach you. Please consider giving me a call. Thanks, Clay Caruthers - Service Manager - (904) 642-1500

June 24, 2021

From beginning to end, the service was outstanding, starting with our Salesperson Randi Pannick and ending with the Finance Director, Nikki Shrewsbery. More

by Spjcwoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Pannick and Nikki Shrewsbery
June 21, 2021

Excellent, courteous, service. Prompt and correct treatment. I will come back More

by Frankjvelez9@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramirez , James Moyer
May 30, 2021

Lack of communication, to expensive for the work and no loaner car. Did not make sure hood was closed, did not make sure piller was secure. More

by Maxwell Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim,Derek , James Moyer
May 27, 2021

GREAT SERVICE FROM ALL INVOLVED. I WOULD RECOMMEND TO A FRIEND AND OR FAMILY. THE PERSONALIZED ATTENTION WAS GREAT. MY WIFE IS NOW ENJOYING HER CAR More

by MURVILLE.DIXON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LIAM, James Moyer
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